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Hotelito Azul

★★★★★·9.1/ 10Excellent
·Hotels
35 rooms· Check-in 03:00 PM / out 12:00 PM
Proposal/romance packages availableBoat tours nearbyBooksParasailing nearbyNature reserveFitness facilitiesAll 76 facilities +
Review
Official

HOTELITO AZUL offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi offerings at the hotel enhance the ease of discovering Tulum. Visitors can take advantage of complimentary parking directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Each accommodation at HOTELITO AZUL is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At HOTELITO AZUL, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers towels within certain chosen rooms. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at HOTELITO AZUL. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by massage and spa to rejuvenate your senses. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 206 guest reviews · multi-source · as of 2026-07-12

Guests praise the jungle vibe, ocean views, and rooftop pools. Staff are generally helpful. Complaints focus on high food/drink prices, occasional maintenance issues, and isolated service or billing disputes.

Dimension scores · cross-source

Location9.0
Service8.9
Cleanliness8.4
Facilities8.2
Surroundings8.2
Value8.0
PraisedExcellent location with stunning sea and rooftop views · Friendly, attentive, and responsive staff · Delicious food and convenient room service · Peaceful atmosphere and relaxing vibe
ComplaintsSome rooms have maintenance issues or pests · Chaotic check-in process or long waits · Unexpected charges or booking disputes · Poor privacy or soundproofing in some rooms

KEYIdeal for couples seeking romance and views. Budget for dining and verify room specifics to avoid disappointment.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby attractions?
Set in a tropical jungle with stunning ocean views and a rooftop pool (Location score: 9.0). It is minutes from Tulum Beach and National Park, offering nearby water sports.
coupleIs this hotel suitable for couples?
Highly recommended for couples. 103 guests praised the seaside location, rooftop views, and friendly staff. The hotel offers proposal/romance packages for a romantic getaway.
familyWhat should families with children know?
Caution advised: While some families liked the jungle vibe, others reported poor maintenance (no hot water, rusty pools) and lack of child safety features. Food is expensive with mixed quality.
diningWhat are the dining options and prices like?
Offers international cuisine at Olivia restaurant, cafe snacks, bars, and room service. Cooked-to-order breakfast is available for a surcharge. However, guests frequently complain about high food and drink prices.
roomWhat are the room facilities and service standards?
Rooms feature memory foam beds, Egyptian cotton sheets, private balconies, and rainfall showers with free WiFi. Cleanliness scores 8.4, praised for comfort, though some units have aging or missing amenities.
serviceHow is the level of service?
Service scores 8.9, with staff described as friendly and helpful, offering multilingual support. However, isolated cases of communication issues or billing disputes suggest verifying charges upon arrival.
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