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Guyers House Hotel

★★★★·8.5/ 10Recommended
·Hotels
Check-in 03:00 PM / out 11:00 AM
Electric car charging stationMeeting roomsGardenLuggage storageTerraceFree WiFiAll 23 facilities +
Review
04

Guest scores & sentiment

From 388 guest reviews · multi-source · as of 2026-07-07

Guests praise the beautiful grounds and some friendly staff, but frequently criticize outdated rooms, hygiene issues like mold, inconsistent food quality, and poor service efficiency.

Dimension scores · cross-source

Location9.0
Service8.8
Value8.0
Cleanliness7.3
Facilities7.2
Surroundings7.2
PraisedBeautiful grounds/gardens · Ample parking · Comfortable beds · Friendly staff (some)
ComplaintsOutdated/cleanliness issues · Poor breakfast service · Unwelcoming reception · Poor soundproofing

KEYSuitable for those valuing scenery. Manage expectations for room condition and dining quality.

FAQ · grounded in hotel data & reviews

locationHow is the location and environment?
The hotel features a beautiful English manor exterior and well-maintained gardens with a high location score of 9.0. Guests praise the tranquil setting and convenient parking.
pros_consWhat are the pros and cons mentioned by guests?
Pros include beautiful grounds, comfortable beds, and friendly staff. Cons involve outdated facilities, hygiene issues like mold, inconsistent dining, and poor value for money.
diningWhat is the dining situation like?
There are two restaurants and a lounge offering full breakfasts for a surcharge. However, guests report inconsistent food quality, slow replenishment, and poor value.
roomHow are the room facilities and cleanliness?
Rooms have flat-screen TVs and free WiFi, but facilities are outdated with issues like mold and stains. Cleanliness scores are low at 7.3, with reports of poor maintenance.
serviceHow is the service efficiency?
Service scores 8.8, but experiences vary. While some staff are friendly, others are cold or untrained. Slow responses due to understaffing, especially during breakfast, are common complaints.
facilityWhat are the main facilities available?
Facilities include outdoor tennis courts, terraces, gardens, meeting rooms, banquet halls, and free self-parking. It is pet-friendly with food bowls and EV charging, though hot water can be unstable.
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