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The Charm Brighton Boutique Hotel & Spa

★★★★★·9.4/ 10Excellent
·Guest houses
Health or beauty spa nearbyLuggage storageExpress check-in/check-outSafety deposit boxHot tub/JacuzziMassage servicesAll 39 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the friendly staff, prime location near the beach, spacious clean rooms, and excellent breakfast. Main complaints involve limited storage, lack of elevators, expensive parking, and occasional odors or minor facility issues.

Dimension scores · cross-source

Service9.7
Location9.7
Rooms9.4
Cleanliness9.4
Surroundings9.2
Value9.0
Facilities9.0
Wi-Fi8.7
PraisedPrime location · Friendly staff · Excellent breakfast · Clean and comfortable
ComplaintsPoor soundproofing · Difficult parking · Basement issues · Difficult and expensive parking

KEYIdeal for service-focused travelers near the beach. Avoid upper floors if mobility is limited; drivers must plan for costly parking.

FAQ · grounded in hotel data & reviews

locationHow is the location and what is nearby?
Located in trendy Kemptown, it is a short stroll from the pier and beach, surrounded by shops, bars, and restaurants. (Location score: 9.7)
diningHow is the breakfast? Is it extra?
Breakfast is highly praised as excellent. However, note that some rooms (especially basement) may charge extra for breakfast without prior notice.
serviceHow is the staff service?
Staff service scores 9.7/10. Guests consistently praise the friendly, professional, and attentive service throughout their stay.
roomWhat are the room facilities and environment like?
Rooms are spacious and clean with flat-screen TVs and free WiFi. Some offer sea views. Note: some rooms (esp. basement) may have odors/noise, and storage is limited.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 11:00. Express and contactless options are available for convenience.
facilityIs there an elevator? Is it suitable for mobility-impaired guests?
There is no elevator; stairs are required. This may be challenging for guests with mobility issues or heavy luggage.
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