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One&Only The Palm Dubai

★★★★★·9.2/ 10Excellent
·Resorts
2010 opened · 2010 renovated· 95 rooms· Check-in 03:00 PM / out 12:00 PM
Electric car charging stationExpress check-outMeeting roomsFitness facilitiesLong-term parkingFree beach club nearbyAll 113 facilities +
Review
Official

One&Only The Palm provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The resort offers taxi, car hire and shuttle amenities for your ease in navigating around Dubai. When arriving by car, you'll be grateful for the on-site complimentary parking at resort. The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort. Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At One&Only The Palm, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Each day, arise to a delightful complimentary morning meal at One&Only The Palm. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at One&Only The Palm, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at One&Only The Palm. Make sure to discover the readily available beach at resort. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

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Guest scores & sentiment

From 398 guest reviews · multi-source · as of 2026-07-07

Guests highly praise the exceptional, warm, and personalized staff service, citing it as the standout feature. The serene, luxurious environment and elegant design are widely appreciated. Minor drawbacks include poor blackout curtains in some rooms, remote location causing long travel times, occasional noise issues, and isolated complaints regarding checkout communication.

Dimension scores · cross-source

Facilities9.7
Cleanliness9.7
Service9.6
Surroundings9.6
Rooms9.1
Location9.1
Value8.6
PraisedAttentive and personalized service · Luxurious and tranquil atmosphere · Spacious and comfortable rooms · Excellent breakfast quality
ComplaintsRemote location and transport difficulties · Noise disturbances from nearby areas · Average beach quality · Occasional cleaning or facility issues

KEYIdeal for travelers seeking privacy, tranquility, and personalized service. Note the remote location increases travel time to the city; light-sensitive guests should verify blackout conditions.

FAQ · grounded in hotel data & reviews

pros_consWhat are the main pros and cons of this hotel?
Guests highly praise the exceptional, warm, and personalized staff service and serene environment. Drawbacks include inadequate blackout curtains in some rooms, remote location causing long travel times, and occasional noise or checkout communication issues.
serviceHow is the service level at the hotel?
The service dimension scores 9.6. Guests consistently praise the warm, professional, and highly personalized staff care, citing it as the hotel's standout feature.
diningWhat is the dining experience like here?
Dining is outstanding, led by world-renowned chef Yannick Alléno, offering everything from sumptuous breakfasts at ZEST to two-Michelin-star French cuisine at STAY. While praised, some families noted high prices.
coupleIs it suitable for couples or honeymoons?
Highly recommended. 117 couple travelers praised the luxurious, serene atmosphere, attentive service, and spacious rooms, making it ideal for honeymoons or anniversaries.
familyIs it convenient for families with kids? What facilities are available?
49 family travelers appreciated the personalized butler service and kids' club. Facilities include family rooms, outdoor play equipment, kid meals, and heated pools. Note the remote location and potentially high dining costs.
locationIs the hotel location remote? Is transportation convenient?
The location is somewhat remote, with long travel times to the city center, which is a noted drawback. While shuttle and car hire are available, the distance requires planning. It offers a private beach oasis away from urban bustle.
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