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Primoretz Grand Hotel & Spa

★★★★★·9.4/ 10Excellent
·Hotels
1959 opened · 2010 renovated· 105 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 84 facilities +
Review
Official

Where tradition comes to life. . . Discreet luxury, soft nuances and exceptional design are characteristic for the spacious rooms and apartments in the hotel section. In order to satisfy every taste and desire, the rooms and apartments overlook either the old and authentic part of Burgas or the sea and seaside park. The interior design and atmosphere bring in sense of harmony, home comfort and complete relaxation. . . An absolutely extraordinary hotel in Burgas, elegant and luxurious. The hotel offering an extensive high-quality SPA area is situated only 20 m from the Black Sea beach within short walking distance from the city centre with its restaurants, bars, shops and attractions such as the opera, the Ethnographic Museum or the yacht harbour. The international airport of Burgas can be reached within 15 minutes by car. Grand Hotel & SPA Primoretz combines discreet luxury, high level of service, unique location, nature, sea, beach, SPA and Wellness, treatment and prophylactics of various medical conditions, body revitalization, modern weight- loss facilities / Non-Invasive Body Liposuction / and rejuvenation / Needle Free Mesotherapy /, using the healing effect of the Bulgarian healing clay and lye. The hotel is located in the Sea Garden of Burgas, in close proximity to the beach, in the bay between Pomorie and Chernomorets and is a Hotel Complex, with Balneo / SPA / Wellness and Beauty Centers, combined with a Seaside Park. Personal attention, kindness and discreetness are only part of the details with which our well-trained staff creates a unique atmosphere in our restaurants, bars and recreational areas. Different in service and style, the 'Grand' of Burgas provides a truly authentic and luxurious experience, transporting you in your dream-like home. We thank our Corporate partners and all that believe in us, all our Guests and Colleagues… We will continue to raise our standards for you.

04

Guest scores & sentiment

From 561 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, spacious rooms, excellent SPA, and friendly front desk. Breakfast is generally well-received. Common complaints include outdated room features, insufficient sockets, firm beds, and inconsistent service quality in dining areas.

Dimension scores · cross-source

Location9.1
Cleanliness9.1
Rooms9.0
Facilities9.0
Value8.9
Surroundings8.8
Service8.3
PraisedPrime location near Sea Garden and beach · Spacious and clean rooms · Rich and delicious breakfast · Highly rated SPA facilities
ComplaintsSlow service or indifferent attitude · Outdated amenities or missing items (e.g., no kettle) · Sea views often obstructed by trees · Poor pool management (sunbed hoarding/animals)

KEYIdeal for those seeking resort vibes and SPA. Book high floors for better views, confirm breakfast details, and expect some older room fixtures.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?
The hotel boasts a prime location, just 20 meters from the beach and near the Ethnographic Museum. Guests highly praise its seaside accessibility and convenience.
diningIs the breakfast and dining selection rich?
Breakfast is generally well-received with fresh local specialties and continental cuisine. Dining service can be inconsistent, so confirm details in advance.
spaHow are the hotel's SPA facilities?
The 6th Sense Spa offers excellent facilities including tropical rain showers, Niagara bathtubs, mud baths, and a Turkish bath. Guests rate the spa experience very highly.
roomAre the rooms spacious and comfortable? Any facility issues to note?
Rooms are spacious and soundproof. However, some guests note outdated features, insufficient sockets, firm beds, and occasional odors or missing kettles.
serviceWhat is the attitude of the front desk and staff?
Front desk service is generally friendly and professional. However, dining or room service response can sometimes be slow, with occasional inconsistencies in staff attitude.
familyIs this hotel suitable for family trips?
The hotel allows children and offers spacious rooms and excellent spas, suitable for families. Note that some facilities may be outdated, so confirm room configurations in advance.
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