1 / 24

The Phoenix Hotel Zermatt

Name: The Phoenix Hotel Zermatt
Address: Untere Wiestistrasse 11, Zermatt, CH

★★★·8.9/ 10Recommended

·Hotels

Fitness facilities (surcharge)Lift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxSoundproof roomsAll 50 facilities +

Review

Official

Hotel Phoenix offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Shuttle offerings at the hotel enhance the ease of discovering Zermatt. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Hotel Phoenix, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Each accommodation at Hotel Phoenix is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having linen service available for their convenience. At Hotel Phoenix, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of a coffee or tea maker can be found. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hotel Phoenix. Experience the finest of winter by enjoying daily ski adventures, effortlessly accessible with ski slopes conveniently located on the premises. Unwind after a long day by stopping by massage and spa to rejuvenate your senses. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Guest scores & sentiment

From — guest reviews · multi-source

Dimension scores · cross-source

Service9.2

Cleanliness9.2

Surroundings9.0

Facilities8.8

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

Room types · 12

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Room

2 × Twin bed28 ㎡up to 3

2 Twin Beds301-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channelsFood & Drink - Espresso makerSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and deskComfort - Daily housekeeping and heatingEco-friendly - Energy-saving switchesNeed to Know - No rollaway/extra beds availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Triple Room

3 × Twin bed28 ㎡up to 3

This spacious, Alpine style room features wood and stone decor and offers a flat-screen cable TV, a radio, a telephone, a safety deposit box and a bathroom with a bathtub and a hairdryer. Additional amenities include a balcony or a terrace and free WiFi.

Rates / book on FlyerTrip →

Deluxe Double Room

2 × Twin bed / 1 × Double bed26 ㎡up to 3

Spacious room with a balcony or terrace. The Alpine style room features wood and stone decor and comes with a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available.

Rates / book on FlyerTrip →

Deluxe Double Room, 2 Twin Beds

2 × Twin bed26 ㎡up to 2

2 Twin Beds279-sq-foot soundproofed room with a balcony/patio Layout - Bedroom Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channelsFood & Drink - Espresso makerSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and heatingEco-friendly - Energy-saving switchesNon-Smoking, renovated in June 2012, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)

2 × Twin bed26 ㎡up to 2

2 Twin Beds279-sq-foot room with mountain views Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channelsFood & Drink - Espresso makerSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and heatingEco-friendly - Energy-saving switchesNon-Smoking, renovated in June 2012Connecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Deluxe Double Room with Matterhorn View

2 × Twin bed26 ㎡up to 2

This spacious room provides panoramic views of the Matterhorn Mountain and is decorated in Alpine style with wood and stone features. It comes with a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. These rooms have a balcony, a terrace or a bay window. Free WiFi is available.

Rates / book on FlyerTrip →

Superior Double Room, 2 Twin Beds

2 × Twin bed23 ㎡up to 2

2 Twin Beds247-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channelsFood & Drink - Espresso makerSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, desk, and phoneComfort - Daily housekeeping and heatingEco-friendly - Energy-saving switchesNeed to Know - No rollaway/extra beds availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Superior Double Room

2 × Twin bed / 1 × Double bed22 ㎡up to 2

This room with oak wood floor and wooden interior comes with a balcony, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available. Please note that extra beds are not available in this room type.

Rates / book on FlyerTrip →

Standard Double Room

2 × Twin bed / 1 × Double bed21 ㎡up to 2

This Alpine style room has wooden interior and features a shower, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available. Please note that extra beds are not available in this room type.

Rates / book on FlyerTrip →

Standard Double Room with Matterhorn View from the Balcony

2 × Twin bed21 ㎡up to 2

This Alpine style room with wooden interior provides a balcony with views of the Matterhorn Mountain. It is fitted with a shower, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available. Please note that extra beds are not available in this room type.

Rates / book on FlyerTrip →

Standard Double Room, 2 Twin Beds

2 × Twin bed20 ㎡up to 2

2 Twin Beds215 sq feet Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channelsFood & Drink - Espresso makerSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, desk, and phoneComfort - Daily housekeeping and heatingEco-friendly - Energy-saving switchesNeed to Know - No rollaway/extra beds availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Standard Double Room (Matterhorn View from Balcony)

2 × Twin bed20 ㎡up to 2

2 Twin Beds215-sq-foot soundproofed room, balcony/patio with mountain views Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channelsFood & Drink - Espresso makerSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, desk, and phoneComfort - Daily housekeeping and heatingEco-friendly - Energy-saving switchesNeed to Know - No rollaway/extra beds availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Nearby & map

DiningSights

Capri

Italian · ★ Michelin

€€€€

You don't have to venture to the island of Capri for sophisticated classic Italian cuisine, because the chefs of Capri Palace spend the winter at this restaurant in Zermatt. The lift takes you to the fourth floor of Le Petit Cervin (adjoining Mont Cervin Palace) in under 20 seconds. Diners can choose between two set menus – one of them vegetarian – or order à la carte. Service is attentive and seamlessly coordinated. In the elegant interior, premium materials and warm, light-toned wood combine to create a refined yet welcoming ambience. Tip: Opt for a window table to make the most of the view.

526m

After Seven

Creative · ★ Michelin

€€€€

The lift takes you up to the fine dining restaurant on the third floor of Backstage Hotel. Relax over an aperitif on the comfortable couch stationed beneath an originally designed chandelier made up of musical instruments. Then comes the creative surprise menu composed of five or six courses, which is prepared in the open kitchen by Florian Neubauer's dedicated team, and features dishes such as mussel, artichoke and chorizo, or beef, onion and sansho pepper. A novel touch: The bread is baked right at your table. There is also an optional cheese course. To accompany both set menus, you can choo

531m

Alpine Gourmet Prato Borni

Creative, Country cooking · ★ Michelin

€€€€

This elegant fine dining restaurant in the town centre is housed in the magnificent Grand Hotel Zermatterhof. The classical setting done out with fine wood panelling affords a splendid view of the church, Pfarrkirche St Mauritius. Choose between two appealing set menus: One has an international focus with regional touches; the other is vegetarian and showcases regional produce. Besides the meticulous preparation, the balance of the flavours and the exceptional quality of the ingredients, the robust stocks and sauces deserve a special mention for the striking contrasts they add. Attentive servi

743m

Brasserie Uno

Contemporary, Seasonal Cuisine · ★ Michelin

€€€€

A bustling little restaurant of the sort you might expect to find in Berlin or New York, this place is a real gem. The tables are set close together and the atmosphere is pleasingly laid back. You can watch the two chefs in the open kitchen as they prepare a six-course surprise menu. You need to allow plenty of time for this dining experience, but the 3.5hrs are absolutely worth it: the dishes are made with regional ingredients, and great emphasis is placed on seasonality and provenance. The dishes are thoughtfully devised and full of character, revealing a distinctive culinary identity. A v

761m

Bazaar

middle_eastern, asian · Bib

€€

At this restaurant in the chic Alpine CERVO Mountain Resort, located at the end of a ski slope, you are whisked away to an exotic and predominantly vegetarian world of flavours, ranging from Arab to Chinese specialities, from baba ganoush (smoked eggplant, tahini, pomegranate and garlic) to the Indian dal makhani (black lentils, sweet potatoes, mustard tarak and chapati) and dim sum such as "Phoenix Eye" (tofu, glass noodles, black mushrooms and wombok) or Tibetan tse tang churo momos, and sweet mezze for dessert. The atmosphere is nice and laid back. From the conservatory you can look out ove

301m

ad lib

Seasonal Cuisine, Creative

€€€€

Dietmar and Nicole Sawyere have moved on from Dallenwil, where they enjoyed great success with two restaurants at Gasthaus zum Kreuz. Since December 2025, the dedicated couple, along with their daughter and son and the Dallenwil team, have been running this compact restaurant in the charming Hotel Welschen. The cuisine, rooted in classical traditions and inspired by the seasons, is presented as a five-course menu, with optional dishes to add on or swap in. A fine example of the bold and technically precise cooking is the tender Alpine Angus beef served with aromatic white asparagus tips and a

261m

Madre Nostra

Italian

€€€

Classic Italian cooking is served in the charming restaurant of the modern hotel CERVO Mountain Resort, which is located a little above the village and right next to the slopes. The produce and flavour are the main focus here. At lunchtime, they offer a limited selection from the evening menu, as well as highlights from the establishment's other restaurants. The terrace is impressive!

287m

La Muña

Fusion

€€€

In this elegant, contemporary-style setting, friendly waitstaff serve up food that is an interesting fusion of Peruvian and Asian cuisine. The four- or six-course omakase menu is highly recommended. Alternatively, there is a good range of à la carte dishes listed under four headings: "Crudo", "Gyoza & Crujiente", "Caliente" and "Guarnición". Housed in Schweizerhof hotel, this restaurant is only open on winter evenings, presenting an authentic culinary experience using top-quality ingredients. Incidentally, la muña is a medicinal plant in the Andes that is said to help against altitude sickness

482m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

The Phoenix Hotel Zermatt

Guest scores & sentiment

Room types · 12

Room

Triple Room

Deluxe Double Room

Deluxe Double Room, 2 Twin Beds

Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)

Deluxe Double Room with Matterhorn View

Superior Double Room, 2 Twin Beds

Superior Double Room

Standard Double Room

Standard Double Room with Matterhorn View from the Balcony

Standard Double Room, 2 Twin Beds

Standard Double Room (Matterhorn View from Balcony)

Facilities · 50

Nearby & map