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The Chester House Hotel - Previously Chester Court Hotel

Name: The Chester House Hotel - Previously Chester Court Hotel
Address: Hoole Road, Chester, GB

★★★★·8.9/ 10Recommended

·Hotels

📍Hoole Road · Chester ↗

📞882488665574·Official site ↗

Check-in 02:00 PM / out 11:00 AM

Offsite parking discounted rates availableFamily roomsParkingPrivate check-in/check-outBoard games/puzzlesOutdoor furnitureAll 32 facilities +

Review

Official

Enjoy garden views at this guesthouse, which offers complimentary Wi-Fi, tour/ticket assistance, and room service. Unwind with a drink at the bar/lounge and savor a complimentary full breakfast served on weekends from 8:00 AM to 10:00 AM. The front desk has limited hours. The guesthouse features 20 guestrooms equipped with Smart TVs, pillowtop beds with Egyptian cotton sheets, and digital programming. Bathrooms include complimentary toiletries and hair dryers. With 2153 square feet (200 square meters) of event space, including conference facilities, this guesthouse is ideal for hosting events in Chester. Located within a 5-minute drive of Chester City Walls and Chester Racecourse, it's also 2. 7 mi (4. 3 km) from Chester Zoo and 5. 4 mi (8. 7 km) from Cheshire Oaks Designer Outlet. Nearby attractions include St. Paul's Church (0. 9 mi), Grosvenor Park (1 mi), and The Rows of Chester (1. 2 mi). The nearest airports are John Lennon Airport (23. 1 mi) and Manchester Airport (32. 4 mi).

Guest scores & sentiment

From 487 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Service9.2

Cleanliness9.0

Value8.8

Location8.6

Rooms8.0

Facilities6.6

＋ PraisedExcellent and friendly reception staff · Clean and comfortable rooms · Abundant and tasty breakfast · Thoughtful amenities (Netflix/snacks)

－ ComplaintsSmall room size · Breakfast timing unsuitable for early departures · Noisy showers · Unstable Wi-Fi connection

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the city center?＋

Located in Hoole Village, it is within walking distance of Chester's city center with easy access to shops and restaurants. The location dimension scores 8.6.

diningWhat is included in breakfast? How is it rated?＋

A complimentary full English breakfast is provided. Guests praise its abundance, but business travelers note timing issues for early departures and occasional slow replenishment.

serviceHow is the service level?＋

Service scores an impressive 9.2, the highest dimension. Guests highlight friendly staff and excellent front desk service, particularly from staff like Trudy.

roomWhat are the room conditions? Any pros or cons?＋

Rooms score 9.0 for cleanliness and feature Netflix and tea/coffee. However, some guests report small spaces in attic/courtyard rooms, outdated facilities, poor soundproofing, and unstable hot water.

businessIs it suitable for business travel? Is the Wi-Fi stable?＋

Business guests appreciate cleanliness and amenities, but cite unstable Wi-Fi as a major drawback. Some rooms also have noisy showers, which may affect rest.

familyAre children allowed? Are there family rooms?＋

Yes, children are allowed, and family rooms are available. However, since some rooms are small, it is advisable to confirm room suitability for families in advance.

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room with Bath

1 × Extra-large double bed (Super-king size)15 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features a private entrance, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

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Superior Double Room with Bath

1 × Twin bed / 1 × Queen bed11 ㎡up to 3

This larger room has tea/coffee making facilities and an private bathroom with free toiletries.

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Superior Room, 1 Bedroom

1 × Twin bed11 ㎡up to 2

1 King Bed OR 1 Twin Bed121 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, room service, and free bottled waterSleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board (on request), restaurant dining guide, and wardrobe or closetComfort - Daily housekeeping and heatingAccessibility - Thin carpet in roomNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

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RoomTwin Room

Twin Room

2 × Twin bed10 ㎡up to 2

This room has tea/coffee making facilities and an private bathroom with free toiletries.

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Double Room

1 × Double bed9 ㎡up to 2

This room has tea/coffee making facilities and an private bathroom with free toiletries.

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Traditional Double Room, 1 King Bed, Non Smoking, Ensuite

1 × King bed8 ㎡up to 2

1 King Bed90 sq feet Internet - Free WiFi Entertainment - Smart television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, room service, and free bottled waterSleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board (on request), restaurant dining guide, and wardrobe or closetComfort - Daily housekeeping and heatingAccessibility - Thin carpet in roomNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

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Single Room

1 × Twin bed7 ㎡up to 1

This room has tea/coffee making facilities and an private bathroom with free toiletries.

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Deluxe Triple Room, Multiple Beds, Bathtub

1 × Double bedup to 3

1 Double Bed OR 1 Twin BedOverlooking the courtyard Layout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, room service, and free bottled waterSleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Iron/ironing board (on request), restaurant dining guide, and wardrobe or closetComfort - Daily housekeeping and heatingAccessibility - Thin carpet in roomNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

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Exclusive Room, Non Smoking, Bathtub

1 × King bedup to 2

1 King BedIndividually furnished room Layout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, room service, and free bottled waterSleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Desk, iron/ironing board (on request), and restaurant dining guideComfort - Daily housekeeping and heatingAccessibility - Thin carpet in roomNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

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Nearby & map

DiningSights

The Jolly Gardeners

Traditional Cuisine

££

Sitting a short walk from the city centre, this 1850s-era pub blends in with Chester’s historic architecture thanks to its red-brick and mock-Tudor exterior. It’s received a top-to-toe refurbishment in recent years, with a proper pubby feel remaining in the downstairs bar thanks to its wood panelling, flagged floors and open fires – plus regularly changing ales on tap of course. The first-floor dining rooms are the place to go for wholesome British dishes with a few nods to the Mediterranean. For dessert, look out for the soda bread treacle tart.

1.1km

Arkle

Modern Cuisine

££££

A fine, Grade II building, The Chester Grosvenor hotel has stood in the heart of the city since the 19th century, and its signature restaurant – named after a famous racehorse – is decked out in the same kind of classically formal elegance the hotel is known for. The menus highlight the best of British produce, from Isle of Wight tomatoes to Herdwick hogget, and the modern dishes are flavoursome and eye-catchingly presented. Extend your evening with a drink in the chic cocktail lounge.

1.6km

Noted

Modern Cuisine

££

One of several eateries run by chef-restaurateur Andrew Sheridan, this Chester operation was inspired by the fact Sheridan’s first job in a professional kitchen was right here in this historic city. Just six tables make up Noted’s intimate dining room, where the menu is designed for sharing and focuses on British produce mixed with a range of international flavours, be that prawn toast bao bun or crab arancino. On Sundays, the kitchen looks back to the 1980s for inspiration and serves a sharing-style roast dinner.

1.9km

Upstairs at the Grill

Meats and Grills

£££

Inspired by the steakhouses of New York, Upstairs at the Grill has a chic yet cosy atmosphere, courtesy of its mix of modern and retro elements. Prime quality steaks include porterhouse and bone-in fillet or rib-eye; the 5-week dry-aged cuts are from premium Welsh beef, and various rare breeds are sourced from around the world.

2.0km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

The Chester House Hotel - Previously Chester Court Hotel

Guest scores & sentiment

Room types · 9

Deluxe Double Room with Bath

Superior Double Room with Bath

Superior Room, 1 Bedroom

Twin Room

Double Room

Traditional Double Room, 1 King Bed, Non Smoking, Ensuite

Single Room

Deluxe Triple Room, Multiple Beds, Bathtub

Exclusive Room, Non Smoking, Bathtub

Facilities · 32

Nearby & map