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The Leonard Hotel

★★★★·8.8/ 10Recommended
·Hotels
1996 opened · 2012 renovated· 49 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities24-hour front deskLuggage storageFree WiFiConcierge serviceAll 14 facilities +
Review
Official

The Leonard Hotel - Marble Arch offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in London. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at The Leonard Hotel - Marble Arch, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at The Leonard Hotel - Marble Arch is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. The Leonard Hotel - Marble Arch offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

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Guest scores & sentiment

From 443 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location, friendly staff, and comfortable beds. However, significant complaints exist regarding outdated facilities, poor hygiene in some rooms, noisy AC, broken elevators, and ongoing lobby renovations.

Dimension scores · cross-source

Location9.4
Service8.5
Surroundings8.4
Cleanliness8.2
Value7.9
Rooms7.8
Facilities7.6
PraisedExcellent location · Friendly staff · Spacious rooms · Prime location
ComplaintsOutdated and worn decor · Cleanliness concerns · No parking available · Outdated facilities needing renovation

KEYSuitable for location-focused travelers accepting aged facilities. Verify elevator access and avoid renovation noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? Which attractions are nearby?
Yes, the location is excellent (score 9.4). It is in central London, near Oxford Street and Hyde Park, making it ideal for exploring the city.
serviceHow is the service attitude?
Service is highly praised (score 8.5). Guests consistently commend the friendly, professional, and helpful staff across all interactions.
roomWhat are the room comfort and hygiene like?
Beds are very comfortable, but facilities are dated (room score 7.8). Some guests report hygiene issues or musty smells, so inspect rooms carefully.
diningIs the breakfast good? Are there other dining options?
Breakfast tastes good but reviews are mixed, with an extra charge. Seymour’s Restaurant serves British cuisine, and 24-hour room service is available.
facilityDoes the hotel have a gym or leisure facilities?
Yes, it features a state-of-the-art fitness center. There is also a stylish bar for relaxing with cocktails after exploring London.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Pets are not allowed, and children are not permitted, so plan accordingly.
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