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Mercure Pontianak City Center

★★★★·9.1/ 10Excellent
·Hotels
2007 opened· 265 rooms· Check-in 12:00 PM / out 02:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesAll 70 facilities +
Review
Official

The Mercure Pontianak Hotel in West Kalimantan offers 265 spacious rooms with a contemporary and relaxing design, setting new standards for service, style, and comfort. As the only Accor hotel on the Equator, it's ideal for business travelers. The hotel boasts a modern ballroom that can accommodate up to 600 participants for seminars, conferences, weddings, and exhibitions, as well as smaller meeting rooms equipped with audio-visual equipment.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-16

Guests overwhelmingly praise the friendly staff, extensive breakfast options, and strategic location near malls. Rooms are generally clean and comfortable, with pools and family-friendly amenities highly appreciated. Minor concerns include slightly dated facilities and occasional low water pressure, but these do not detract from the exceptional overall experience.

Dimension scores · cross-source

Surroundings9.4
Location8.9
Cleanliness8.5
Facilities8.4
Service8.2
Value8.1
Rooms7.9
PraisedStrategic location · Friendly service · Delicious food · Comfortable rooms
ComplaintsOutdated facilities/maintenance · Need more breakfast variety · Occasional hygiene issues · Low shower pressure

KEYIdeal for families and business travelers. Note that some facilities show wear; weekend stays may be busier. Early communication ensures optimal comfort.

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