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Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

★★★★·9.2/ 10Excellent
·Hotels
Check-in — / out 12:00 PM
Arcade/game roomParasailing on siteElectric car charging stationNightclubNewspapers in lobby (surcharge)Meeting roomsAll 70 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time. Grab a bite at Bonavista Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

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Guest scores & sentiment

From 344 guest reviews · multi-source · as of 2026-07-08

Guests praise the friendly staff, extensive breakfast, sea views, and convenient transport. Common complaints include poor soundproofing, weak AC, bad Wi-Fi, and occasional maintenance issues like damp smells or faulty lights.

Dimension scores · cross-source

Service9.0
Location9.0
Surroundings9.0
Facilities8.7
Cleanliness8.5
Value8.0
PraisedFriendly and professional staff · Stunning sea views · Excellent breakfast variety · Good pool and spa facilities
ComplaintsPoor soundproofing · Uncomfortable beds · Inadequate air conditioning · High prices or inconsistent food quality

KEYSuitable for those valuing service and views. Check AC performance and soundproofing; avoid if reliant on strong Wi-Fi.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Rated 9.0 for location, guests praise the convenient bus access directly to Palma for easy city exploration.
diningWhat about the breakfast and dining?
Breakfast is highly rated for variety and taste, included free. Dining options exist, though some note high prices or quality fluctuations.
serviceHow is the staff service and professionalism?
Service scored 9.0. Most guests praise the friendly and professional staff, despite isolated complaints about rudeness.
facilityWhat are the main recreational facilities?
Features two outdoor pools, full-service spa, gym, nightclub, sauna, and steam room. Facilities scored 8.7.
roomAre the rooms soundproof and is the AC effective?
Major drawbacks include poor soundproofing, ineffective AC, and occasional damp smells or maintenance issues.
businessIs it suitable for business travel? How is the internet?
Has meeting rooms and free WiFi, but WiFi is frequently criticized as weak and unstable, potentially hindering business work.
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