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Best Western Plus Pontoon Beach

★★★★·9.3/ 10Excellent
BBest Western Plus·Best Western Rewards·Hotels
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 50 facilities +
Review
Official

Best Western Plus Pontoon Beach provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Best Western Plus Pontoon Beach. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 331 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, good breakfast, and cleanliness. Common complaints include thin walls, firm beds, elevator issues, and occasional rude service.

Dimension scores · cross-source

Value9.0
Location9.0
Service8.6
Facilities7.8
Surroundings7.8
Cleanliness7.7
PraisedFriendly and helpful staff · Clean and modern rooms · Good breakfast selection · Convenient and safe location
ComplaintsPoor soundproofing/noise · Uncomfortable beds · AC or facility issues · Missing hot tub

KEYGood for budget travelers valuing service. Noise-sensitive guests should verify room conditions.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Conveniently located near highways, minutes from Gateway Arch and St. Louis Zoo.
diningWhat is included in breakfast? How is the quality?
Free deluxe continental breakfast is praised for its variety, taste, and good value.
familyIs this hotel suitable for families? What facilities are available?
Great for families with family rooms and an indoor heated pool. Note potential night noise from children.
businessIs it convenient for business travelers? Are there office facilities?
Convenient with free wired internet, express check-in/out, and fax/copy services. Efficient front desk.
roomWhat are the room facilities? Are the beds comfortable?
Spacious rooms with TVs, coffee makers, and fridges. Some guests find beds too firm.
serviceHow is the level of service?
Service score is 8.6/10. Staff are generally friendly, though occasional rudeness or cleaning lapses occur.
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