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Mercure Gold Hotel Jumeirah Dubai by Accor

★★★★·8.6/ 10Recommended
·Hotels
2009 opened· 184 rooms· Check-in 3:00 PM / out 12:00 PM
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersAll 71 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Mercure Gold Hotel Jumeirah by Accor. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Dubai becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Mercure Gold Hotel Jumeirah by Accor with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Mercure Gold Hotel Jumeirah by Accor, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mercure Gold Hotel Jumeirah by Accor. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Mercure Gold Hotel Jumeirah by Accor, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, salon, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. At Mercure Gold Hotel Jumeirah by Accor, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 563 guest reviews · multi-source · as of 2026-07-05

Guests praise spacious rooms, location, and friendly staff. Complaints focus on AC airflow, noise from clubs, hygiene issues (odors/pests), facility faults (locks/toilets), and minibar disputes.

Dimension scores · cross-source

Location8.3
Service8.2
Cleanliness8.1
Value8.0
Facilities7.9
Surroundings7.8
Rooms7.5
PraisedPrime location · High cleanliness · Friendly staff · Good value
ComplaintsOutdated facilities/bad odors · Poor soundproofing · Slow/inaccurate service · Rude staff members

KEYSuitable for those valuing space, location, and service. Avoid low floors for noise; sensitive guests should check hygiene details.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?
Rated 8.3 for location, guests find it convenient with free shopping shuttles and self-parking. Some note it is slightly remote.
pros_consWhat are the main pros and cons of staying here?
Pros: Spacious rooms, enthusiastic service, high value. Cons: Noise from clubs below, direct AC airflow, and occasional hygiene or facility issues.
serviceHow is the service quality?
Service rated 8.2 with 99% recommendation rate. Guests praise the enthusiastic and efficient front desk staff, though response times can vary.
facilityWhat are the main facilities and amenities?
Features include a full-service spa, outdoor pool, steam room, fitness center, and rooftop terrace. It also offers conference spaces and eco-friendly policies like no single-use plastics.
policyWhat are the check-in/out times and pet policy?
Check-in is at 14:00 and check-out at 12:00. Pets are not allowed. Please verify child policies as some segments indicate restrictions.
diningWhat dining options are available?
Dining includes Senses restaurant (international cuisine, surcharge), 24-hour room service, a stylish bar/lounge, and a snack bar/deli.
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