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Jakarta Airport Hotel

★★★★·8.7/ 10Recommended
·Hotels
82 rooms· Check-in 02:30 PM / out 12:00 PM
Free beach shuttleHealth or beauty spa nearbyAir conditioningLuggage storageSafety deposit boxFax/photocopyingAll 46 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Jakarta with ease by utilizing the services provided at shuttle. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea. Jakarta Airport Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Each morning at Jakarta Airport Hotel, a scrumptious, homemade breakfast kick-starts the day.

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Guest scores & sentiment

From 763 guest reviews · multi-source · as of 2026-07-03

Guests praise the T2 location, staff helpfulness with luggage, and shuttle services. Common complaints include outdated facilities, lack of elevators, long walks to rooms, poor soundproofing, and minor hygiene issues.

Dimension scores · cross-source

Location9.2
Surroundings9.0
Service8.4
Cleanliness8.2
Value7.9
Facilities7.6
PraisedConvenient location · Early breakfast · Runway view · Friendly staff
ComplaintsAged facilities · No elevator · Long corridors · Average soundproofing

KEYIdeal for transit passengers. Those with mobility issues or heavy luggage should request assistance and confirm room proximity.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach other terminals?
Located inside T2 with excellent transport scores (9.2). Skytrains connect to other terminals, and an airport train links to Jakarta City Centre.
policyWhat are the check-in and check-out times?
Check-in is after 14:00 and check-out is before 12:00. A 24-hour front desk is available for late arrivals or early departures.
diningIs breakfast available? What time does it start for early flights?
Yes, breakfast is available starting as early as 3 AM, which is highly praised by business and solo travelers catching early flights.
serviceHow is the staff service? Do they help with luggage?
Staff service is rated 8.4 and is highly praised for being friendly and helpful with luggage, especially given the lack of elevators.
pros_consWhat are the main pros and cons of this hotel?
Pros: Excellent T2 location, friendly staff, great transport. Cons: Outdated facilities, no elevators, poor soundproofing, and occasional insects at breakfast. Recommendation rate is 99%.
facilityIs there WiFi in the rooms? Is there parking?
The hotel offers free WiFi and wired internet. Parking is listed, but guests primarily use shuttles and Skytrains; please check with the front desk for details.
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