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Gloria Palace San Agustín Thalasso & Hotel

★★★★·9.0/ 10Excellent
·Hotels
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 112 facilities +
Review
Official

Gloria Palace San Agustin Thalasso & Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Gran Canaria becomes even more accessible, thanks to the car hire amenities provided at the resort. The resort offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the resort's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The resort is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at resort, select rooms are equipped with linen service to improve your stay. At Gloria Palace San Agustin Thalasso & Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Gloria Palace San Agustin Thalasso & Hotel, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Gloria Palace San Agustin Thalasso & Hotel provides a superb assortment of leisure amenities for guests to enjoy. During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, salon, solarium, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 495 guest reviews · multi-source · as of 2026-07-05

Guests praise the stunning design, spacious rooms with sea views, extensive facilities, and high-quality breakfast. Staff are generally friendly. Complaints focus on inconsistent reception service, cleaning lapses, poor soundproofing, and safety concerns like elevator faults.

Dimension scores · cross-source

Service9.0
Facilities8.8
Cleanliness8.8
Surroundings8.8
Value8.0
Location8.0
+ PraisedSpacious rooms with beautiful sea views · Friendly and helpful staff · Wide variety of food options · Convenient location with shuttle service
- ComplaintsInconsistent room cleanliness or faulty facilities · Long elevator wait times · Difficulty finding sunbeds · Hidden costs for drinks and amenities

KEYSuitable for families/couples seeking facilities and views. Verify room types and facility status beforehand; those sensitive to noise or cleanliness should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
The hotel offers a free shuttle to nearby beaches. While some find it slightly remote, its convenient access and 8.0 location score make it suitable for relaxation.
diningHow is the quality of breakfast?+
Breakfast is highly praised for its variety and quality, being a major highlight. In contrast, some guests feel dinner quality has declined or lacks variety.
familyIs this hotel suitable for family trips?+
Highly suitable. It allows pets, offers family rooms, kids' meals, and entertainment staff. 188 family guests praised the spacious rooms and child-friendly facilities.
coupleWhat are the advantages for couples?+
Couples appreciate the sea-view balconies and spacious rooms. 191 guests noted friendly staff and diverse dining, though some reported cleaning lapses or hidden charges.
roomWhat are the room conditions like? Is it soundproof?+
Rooms are generally spacious with great sea views. However, poor soundproofing and AC noise are common complaints. Some guests also reported cleaning issues like sticky floors.
serviceHow is the level of service?+
Service scores an impressive 9.0, with most staff being enthusiastic. However, some receptionists can be cold, and billing errors occur. Verify charges carefully upon check-in.
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