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Hotel Hayden

★★★★·8.3/ 10Recommended
·Hotels
2008 opened· 122 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities24-hour front deskGardenLuggage storageFree WiFiConcierge serviceAll 21 facilities +
Review
Official

Hotel Hayden offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Experience the wonders of New York (NY) with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Hotel Hayden, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Hotel Hayden is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hotel Hayden. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime Chelsea location, cleanliness, and friendly staff. Common complaints include outdated facilities, frequent AC failures, street noise, and a basic breakfast with controversial resort fees.

Dimension scores · cross-source

Location8.9
Service7.8
Value7.6
Cleanliness7.5
Surroundings7.4
Facilities6.7
PraisedExcellent location · Comfortable beds · Friendly staff · Clean rooms
ComplaintsOutdated facilities · AC/heating issues · Basic breakfast · Noise issues

KEYSuitable for budget travelers prioritizing location. Expect older facilities; confirm AC status and breakfast details, and avoid street-facing rooms for noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation access?
Located in prime Chelsea, it is within walking distance of Madison Square Garden and Fifth Avenue, with easy access to major attractions via nearby subway lines.
diningDoes the hotel offer breakfast and how varied is the selection?
A complimentary continental breakfast is served daily, though guests note limited variety. Some reviews mention fee disputes, so please verify dining policies in advance.
businessIs this hotel suitable for business travel?
Highly suitable for business travelers, featuring a 24-hour business center and professional front desk staff praised by guests for efficiency and convenience.
coupleWhat is the experience like for couples or families?
Couples highly appreciate the comfortable bedding and friendly staff. Please note the hotel does not allow children, so families should book alternative accommodations.
pros_consWhat are the main pros and cons of the hotel?
Pros include a prime location, clean rooms, and friendly staff, with a 99% recommendation rate. Cons involve outdated facilities, frequent AC issues, and street noise.
facilityWhat are the main facilities available?
Amenities include a 24-hour fitness center, free WiFi, a tranquil garden, and pet-friendly policies. The property is smoke-free and fully wheelchair accessible.
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