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Madeline Hotel & Residences, Auberge Collection

★★★★★·9.2/ 10Excellent
·Hotels
Meeting roomsFireplace in lobbyFitness facilitiesFull-service spa24-hour front deskLuggage storageAll 44 facilities +
Review
Official

Nestled at the base of Telluride Ski Resort, this luxurious mountain hotel offers ski-in/ski-out access and refined accommodations. Opened in 2009, the hotel features 106 rooms equipped with pillow-top mattresses, LCD televisions, and complimentary bottled water. Guests can indulge in exquisite therapies at Spa Linnea, savor gourmet meals and fine wines at M's Restaurant, or unwind in the heated indoor pool and hot tub. Additional amenities include a fitness center, two on-site restaurants serving breakfast, lunch, and dinner, a bar, conference facilities, and complimentary Wi-Fi. The Telluride town center is approximately 8. 5 km away, and the Telluride Golf Club is a mere 300 m from the hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location, spacious suites, and exceptional, personalized service, especially for families. Common complaints include high F&B prices, occasional maintenance issues like non-functional hot tubs, closed pool bars, and isolated instances of poor concierge responsiveness or booking errors.

Dimension scores · cross-source

Location10.0
Facilities9.4
Cleanliness9.4
Surroundings9.4
Service9.1
Value8.0
PraisedSpacious, well-equipped residences · Prime location near gondola · Attentive and professional staff
ComplaintsNo pool service in summer · Room odors or maintenance issues · High additional fees · Slow front desk/concierge response

KEYIdeal for luxury seekers and families. Check dining costs, verify facility status, and allow time for booking coordination.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transport convenience?
Rated 10.0 for location, it offers ski-in/ski-out access right next to the gondola and Telluride’s top attractions. Guests can easily access downhill skiing, hiking, and snow tubing nearby.
roomWhat are the room facilities and comfort level like?
Rooms feature AC, premium bedding, deep soaking bathtubs, DVD players, and LCD TVs. Guests praise the spacious layout, though summer reviews note occasional odors or maintenance needs in some units.
diningWhat dining options are available and how are the prices?
The hotel features M Lounge for local cuisine and 24-hour room service, with breakfast available at an extra charge. Guests note high F&B prices and limited summer pool bar hours.
familyIs it suitable for families and what child-friendly amenities exist?
Highly family-friendly, featuring a children's club (surcharge) and residential-style suites. With a 99% recommendation rate across 205 reviews, families consistently praise the dedicated amenities.
serviceHow is the service quality and response speed?
Service scores 9.1/10, praised for warm, personalized care and multilingual concierge. A few reviews mention occasional booking communication gaps or slower front-desk response during peak times.
policyWhat are check-in/out times and pet/child policies?
Check-in is at 16:00 and check-out at 11:00. The property does not allow children but welcomes pets. All rooms are smoke-free, with luggage storage and front-desk safes available.
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