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Colmar Tropicale

★★★★·8.1/ 10Recommended
·Hotels
📍KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750 · Bukit Tinggi ↗
Arcade/game roomMeeting roomsFitness facilitiesFull-service spaSwimming pool24-hour front deskAll 38 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the French architecture, cool weather, and helpful staff, noting spacious rooms. Common complaints include aging facilities, hygiene issues like rusty water, and chaotic parking/entry management.

Dimension scores · cross-source

Surroundings8.6
Cleanliness7.8
Facilities7.6
Location7.0
Service6.7
Value6.0
＋ PraisedBeautiful French architecture and scenery · Spacious and comfortable family rooms · Rich breakfast options · Friendly and helpful staff
－ ComplaintsAging facilities needing renovation · Poor cleanliness in some rooms · Lack of night entertainment · Extra charges for nearby attractions

KEYSuitable for photo enthusiasts seeking cool weather. Book newer buildings, avoid old ones, and confirm parking in advance.

FAQ · grounded in hotel data & reviews

policyWhat are the check-in and check-out times? Are pets or children allowed?＋
Check-in is at 15:00 and check-out at 12:00. The hotel does not accommodate children or pets, so please plan accordingly.
pros_consHow is the overall guest rating? What are the main pros and cons?＋
With 205 reviews, it holds a 7.7 average score and a 99% recommendation rate. Guests love the French architecture and spacious rooms, but note aging facilities and occasional hygiene issues.
diningWhat dining options are available? How is the breakfast and restaurant experience?＋
The hotel features six restaurants including La Flamme Italian cuisine, two bars, and 24-hour room service; breakfast incurs an extra charge. Some guests note average breakfast quality and limited options.
facilityWhat recreational facilities and entertainment are available? Is it suitable for families?＋
Facilities include an outdoor pool, fitness center, playground, arcade, and bike rentals. Nearby activities offer golf and hiking. However, limited evening entertainment may affect family value perception.
serviceHow is the level of service? Are the staff professional and helpful?＋
Service scores 6.7 out of 10. Guests frequently praise staff like Bryan and Fath for their enthusiasm and upgrades, though front desk management can occasionally be disorganized.
roomHow comfortable and clean are the guest rooms? Are there maintenance concerns?＋
Rooms are generally spacious with an 8.6 environment score. However, cleanliness scores 7.8, with some guests reporting rusty water, mold, and elevator faults due to aging maintenance.
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