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Ercilla Embarcadero Hotel

★★★★·9.4/ 10Excellent
·Hotels
Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 59 facilities +
Review
Official

'Built in 1900, this stately hotel, part of the Ercilla group, offers guests modern amenities alongside old-world charm. The four-star hotel features rooms with sea views and a tranquil garden. Located in Getxo, a beautiful residential area of Vizcaya, it's just 15 km from the Guggenheim Museum and ideal for both business and leisure travelers. The nearby metro station, a short 5-minute walk away, provides easy access to central Bilbao in under 30 minutes. '

04

Guest scores & sentiment

From 221 guest reviews · multi-source · as of 2026-07-12

Guests praise the bay views, crabbing dock, and location. Units are condo-style with varying decor and condition. Common complaints include outdated/dirty rooms, lack of AC, poor soundproofing, and inconsistent staff service.

Dimension scores · cross-source

Location9.0
Surroundings9.0
Facilities8.9
Cleanliness8.1
Service7.7
Value7.4
PraisedStunning bay views · Comfortable beds · Friendly staff · Spacious apartment layout
ComplaintsDated facilities and deferred maintenance · Poor soundproofing and noise · Lack of air conditioning · Housekeeping oversights

KEYGood for views and crabbing. Check room condition carefully; avoid if sensitive to noise or lacking AC.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
With a location score of 9.0, it is near metro stations for easy city access. It features stunning bay views and a private crabbing dock.
pros_consWhat are the main pros and cons?
Pros: Excellent bay views, private crabbing dock, well-equipped kitchens. Cons: Poor soundproofing, lack of AC in some rooms, outdated conditions, and inconsistent service.
familyIs this hotel suitable for families with children?
Highly recommended. Families praise spacious suites and the crabbing dock. It allows pets, offers kid meals, and has elevators, though soundproofing can be an issue.
coupleHow is the experience for couples?
Couples love the bay views, comfortable beds, and friendly staff. However, note potential maintenance issues like broken bulbs and lack of air conditioning in some units.
roomWhat are the room types and facilities like?
Rooms are condo-style with well-equipped kitchens. Facilities score 8.9 and environment 9.0, but conditions vary, with some units being outdated or lacking AC.
diningWhat dining options are available?
The hotel has a restaurant and coffee shop serving traditional Basque cuisine. Rooms have full kitchens, and room service and kid meals are also available.
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