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Norfolk Towers Paddington

★★★★·8.7/ 10Recommended
·Hotels
1900 opened · 2013 renovated· 87 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 40 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Norfolk Towers Paddington Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering London becomes even more accessible, thanks to the taxi amenities provided at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Norfolk Towers Paddington Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Norfolk Towers Paddington Hotel. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.

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Guest scores & sentiment

From 490 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime Paddington location, friendly staff, and cleanliness. Main complaints involve small rooms, basement locations with poor light/subway noise, and elevator issues.

Dimension scores · cross-source

Location9.1
Cleanliness8.9
Surroundings8.6
Service8.5
Value8.1
Facilities7.6
Rooms6.7
PraisedExcellent location near Paddington Station · Clean and tidy rooms · Polite and friendly staff · Convenient nearby dining and shopping
ComplaintsSmall room size · Limited and narrow elevators · Aging facilities or malfunctions · Average soundproofing

KEYSuitable for those prioritizing location over space. Avoid basement rooms and verify elevator status.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near transport hubs?
Yes, it is right next to Paddington Station with a 9.1 location score. It offers easy access to London landmarks and the Heathrow Express.
pros_consWhat is the overall guest sentiment and main pros/cons?
With a 99% recommendation rate and 8.5 score, guests love the location and cleanliness. However, rooms are often criticized for being very small, with some basement rooms lacking light or having subway noise.
roomHow are the room size and facilities?
Rooms are clean and equipped with AC and soundproofing. However, many guests report they are very small with poorly designed bathrooms. Some basement rooms lack natural light and may have noise issues.
diningIs there a good variety of breakfast options?
Opinions vary. While some praise the variety, others note limited options, lack of vegetables, or extra charges. It is advisable to check the daily menu in advance.
serviceHow is the service quality?
Service scores 8.5/10, with guests praising the friendly and helpful staff. The hotel also provides concierge service and adheres strictly to local safety protocols.
policyWhat are the check-in and check-out times?
Check-in is after 15:00 and check-out is before 11:00. Luggage storage is available, and cashless payment is supported. Guests can also opt out of daily cleaning services.
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