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Four Points Flex by Sheraton Vienna Hauptbahnhof

Name: Four Points Flex by Sheraton Vienna Hauptbahnhof
Address: Favoritenstraße 52, Vienna, AT

8.9/ 10Recommended

FFour Points Express by Sheraton·Marriott Bonvoy·Hotels

📍Favoritenstraße 52 · Vienna ↗

📞+4315051606·Official site ↗

1987 opened · 2014 renovated· Check-in 03:00 PM / out 12:00 PM

Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 45 facilities +

Review

Official

At Four Points Flex by Sheraton Vienna Hauptbahnhof, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Accommodations come equipped with all the conveniences required for a restful night's slumber.A number of rooms feature cable TV for guest amusement and enjoyment.In certain chosen rooms, instant tea is conveniently available for your use. At Four Points Flex by Sheraton Vienna Hauptbahnhof, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Four Points Flex by Sheraton Vienna Hauptbahnhof, you can always indulge in a scrumptious meal on-site. At Four Points Flex by Sheraton Vienna Hauptbahnhof, affordable refreshments are available 24/7 through the convenient vending machines on-site.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite

Marriott Bonvoy · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.

Guest scores & sentiment

From 720 guest reviews · multi-source · as of 2026-07-04

Guests praise the convenient location near transit, spacious/clean rooms, and friendly staff. Breakfast is generally well-received. Common complaints include difficult AC/heating controls, bathroom design flaws causing water splash, uncomfortable pillows, and occasional rude staff or booking errors.

Dimension scores · cross-source

Surroundings9.0

Cleanliness8.8

Location8.6

Service8.5

Value8.3

Facilities8.2

Rooms7.7

＋ PraisedPrime location and convenient transport · Friendly and helpful staff · Clean and tidy rooms · Abundant nearby supermarkets and dining

－ ComplaintsMissing AC/fridge in some rooms · Unstable Wi-Fi signal · Breakfast not included or mediocre · Hygiene issues and noise disturbances

KEYSuitable for travelers prioritizing transit and space. Check AC controls, bring own pillows if sensitive, and mind bathroom usage.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located?＋

Yes, it has an excellent location near the main train station and metro, with easy access to major attractions like the Belvedere Palace. (Dimension score: 8.6/10)

pros_consWhat are the main pros and cons mentioned by guests?＋

Pros: Excellent location, spacious/clean rooms, friendly staff, and good breakfast. Cons: Difficult AC/heating controls, bathroom design flaws causing water splash, uncomfortable pillows, and occasional maintenance issues.

roomHow are the room facilities and cleanliness?＋

Rooms are generally spacious and very clean (Cleanliness score: 8.8/10). However, some guests reported noise insulation issues, loose furniture, or carpet stains, so verify room details upon booking.

diningHow is the breakfast?＋

Breakfast is widely praised as abundant and delicious. However, some couples and families noted high prices and limited variety, making value perception mixed.

familyIs this hotel suitable for families with children?＋

Yes, it allows pets and offers family rooms with convenient transit access. Note that some elevator areas have steps, which may affect accessibility, and check facility maintenance.

businessIs it convenient for business travelers?＋

Very convenient due to proximity to the main station and metro. Business guests appreciate spacious, clean rooms but noted occasional slow service or lack of AC in some rooms.

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Room types · 15

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Junior Suite

1 × Sofa bed45 ㎡up to 4

This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 3 beds.

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Large Family Twin Room

4 × Twin bed45 ㎡up to 2

Offering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned quadruple room offers a TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 4 beds.

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Large Standard King Room with One Twin Bed

1 × Twin bed / 1 × Extra-large double bed (Super-king size)26 ㎡up to 3

Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

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Large Triple Twin Room

3 × Twin bed26 ㎡up to 3

Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.

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RoomPremium Room

Premium Room

3 × Single bed25 ㎡up to 3

Providing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

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Superior Room

2 × Single bed24 ㎡up to 2

These rooms are located in the main building.

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Standard King Room

1 × Extra-large double bed (Super-king size)21 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a hairdryer. The double room has parquet floors, a seating area with a TV with satellite channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

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Standard Twin Room with Two Twin Beds

2 × Twin bed20 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a hairdryer. The air-conditioned twin room offers a TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 2 beds.

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Standard Queen Room

1 × Queen bed18 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The double room has parquet floors, a seating area with a TV with satellite channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

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Classic Room

2 × Single bed17 ㎡up to 2

Room with a flat-screen cable TV, a bathroom, a minibar, and a work desk.

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Standard Twin Room

1 × Twin bed16 ㎡up to 1

Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 1 bed.

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Classic Single Room

1 × Single bed12 ㎡up to 1

Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 1 bed.

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Standard Double Room, 1 King Bed, Courtyard View

1 × King bedup to 2

1 King BedInternet - Free WiFi Entertainment - Cable channels Food & Drink - Minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, desk, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

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Standard Room, 1 King Bed, City View

1 × King bedup to 3

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Triple Room, 3 Twin Beds, City View

3 × Twin bedup to 3

3 Twin BedsInternet - Free WiFi Entertainment - Cable channels Food & Drink - Minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, desk, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

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Nearby & map

DiningSights

Z'SOM

Modern Cuisine, South American · ★ Michelin

€€€€

The name "Z'SOM" (meaning "together") conjures up a sense of community and culinary delight in a sociable and relaxed atmosphere. Your friendly hosts Judith Lergetporer and Diego Briones really put their heart and soul into this place. While she presides over the restaurant floor, welcoming guests with warmth and charm, he is at work in the open kitchen, skilfully incorporating his Chilean roots and international experience into original, flavourful and sophisticated dishes. Think premium-quality wild prawns with Amarillo chilli, succulent pigeon à la royale or delicious lavender ice cream inf

904m

Steirereck im Stadtpark

Creative, Contemporary · ★★★ Michelin

€€€€

The architecture is the first thing you notice! Located in the Stadtpark, the building has a futuristic feel. The interior is bright and airy, featuring clean lines and elegant modern design; you can look into the kitchen through the pass. The clever division of the space into different wings creates a calm and relaxed atmosphere. The exceptional politeness and utmost professionalism of the service team ensure that you feel welcome and comfortable from the moment you arrive. Special mention goes to Birgit Reitbauer, an exemplary hostess, and sommelier René Antrag, for his superb wine recommend

1.8km

APRON

Creative, Austrian · ★ Michelin

€€€€

This tastefully designed restaurant is housed in Hotel Am Konzerthaus Vienna - MGallery, not far from the Stadtpark and the historical centre of Vienna. In the impressive open kitchen, modern dishes are meticulously prepared using seasonal ingredients. The internationally inspired dishes are beautifully plated and presented in a set menu comprising five or seven courses. The combination of stylish contemporary interior design and impeccable, attentive service creates a welcoming and enjoyable atmosphere.

1.2km

Glasswing by Alexandru Simon

fine_dining · ★ Michelin

€€€€

Chef Alexandru Simon and his team present thoughtfully composed dishes rooted in classic French culinary tradition, meticulously prepared yet never overwrought, and balanced perfectly in flavour. Carefully selected ingredients are given space for their aromas to unfold fully. The regularly changing seven-course set menu features memorable creations such as tortelloni with Swiss chard, sea urchin bisque, hoshigaki and XO sauce, or celery with dulce de leche, coffee and pickled quince – each course enhanced by the astutely curated wine pairings courtesy of maître d' and sommelier Max Populorum a

1.4km

Silvio Nickol Gourmet Restaurant

fine_dining · ★★ Michelin

€€€€

The exclusive Palais Coburg houses one of Vienna's premier dining destinations, a culinary hotspot for many years running. Executive chef Silvio Nickol and head chef Florian Daube present exceptionally creative cuisine featuring meticulously composed combinations of outstanding ingredients. Their distinctive style leaves a lasting impression – for example, in the wonderfully al dente white asparagus topped with crispy baby prawns and basil, or the rich, aromatic langoustine served with a shellfish-infused hollandaise and a citrus butter foam providing a delightful contrast. The "Genussreise" s

1.9km

TIAN

Vegetarian, Creative · ★ Michelin

€€€€

This beacon of vegetarian gourmet cuisine proposes a set menu with six or eight courses that can also be vegan. Signature dishes are available for expansion. The depth of flavour in the dishes such as "chioggia, radish, juneberry" or "king oyster mushroom, pumpkin, elderflower" is down to the technical prowess of the chef duo Paul Ivić and Florian Burtscher, as well as the fantastic quality of the ingredients, which are seasonal and locally sourced. There's a great selection of organic wines – alternatively, opt for one of the non-alcoholic beverage accompaniments. The waitstaff are warm and p

1.8km

Konstantin Filippou

Modern Cuisine, Creative · ★★ Michelin

€€€€

In Konstantin Filippou's elaborate tasting menu, the spotlight is firmly on fish and seafood, with meat largely absent or relegated to a supporting role. One standout dish is the delicate, mousse-like brandade of Amur carp and potato, served on a bed of al dente, slightly tart white asparagus, finished with fragrant toasted almond pieces and almond purée, plus a dollop of caviar. His strikingly modern seven- to nine-course set menu showcases top-quality ingredients from international markets. As a native Styrian with Greek roots, the chef-patron discreetly incorporates influences from both his

2.4km

[aend]

Modern Cuisine, Creative · ★ Michelin

€€€€

The clean, minimalist design immediately catches the eye, as do the striking brick arches overhead. Seated at attractive solid wood tables in a pleasantly relaxed setting, diners have a clear view into the open kitchen – and they can see just how dedicated Fabian Günzel and his team are! The pared-down interior is reflected in the numerous modern and creative courses of the set menu. The wonderfully succulent charcoal-grilled Atlantic turbot is an excellent example of the emphasis placed on premium ingredients – delicately aromatic and perfectly seasoned, it is served alongside lightly sautéed

2.3km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Four Points Flex by Sheraton Vienna Hauptbahnhof

Tier × benefits, as tested

Guest scores & sentiment

Room types · 15

Junior Suite

Large Family Twin Room

Large Standard King Room with One Twin Bed

Large Triple Twin Room

Premium Room

Superior Room

Standard King Room

Standard Twin Room with Two Twin Beds

Standard Queen Room

Classic Room

Standard Twin Room

Classic Single Room

Standard Double Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, City View

Triple Room, 3 Twin Beds, City View

Facilities · 45

Nearby & map