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Hotel Servigroup Castilla

★★★★·9.1/ 10Excellent
·Hotels
📍Jaén, 3 · Benidorm ↗
📞+34965855900·Official site ↗
Check-in 04:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Swimming poolLift / ElevatorLuggage storageSafety deposit boxAll 57 facilities +
Review
Official

Hotel Servigroup Castilla is located 500 m from Levante Beach in Benidorm and offers free access to the gym. It features free Wi-Fi, and outdoor pools for adults. Each of the rooms at Hotel Castilla has a private terrace and flat-screen TV with satellite channels. The brightly coloured rooms also include a private bathroom. Rooms are air conditioned during the summer months. The pools at Servigroup Castilla are surrounded by gardens and a large sun terrace with loungers and umbrellas. During summer, the hotel provides entertainment for guests. A sauna can be used for an additional cost. The buffet restaurant offers show cooking and a range of international cuisine. Celiac menus are available upon request.

04

Guest scores & sentiment

From 263 guest reviews · multi-source · as of 2026-07-11

Guests praise the spotless cleanliness, friendly staff, quiet location near the beach, and varied dining. Main drawbacks include ineffective AC in some rooms, poor Wi-Fi, outdated gym equipment, and occasional pool bar shortages.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness8.8
Surroundings8.8
Facilities8.7
＋ PraisedSpotlessly clean · Friendly and professional staff · Quiet and relaxing atmosphere · Practical amenities (free safe, blackout blinds)
－ ComplaintsIneffective air conditioning · Uncomfortable pillows · Limited dinner variety · Increased rowdy groups

KEYIdeal for those seeking quiet, service, and hygiene. Expect potential AC/Wi-Fi issues and dine off-peak.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the beach?＋
The hotel enjoys a quiet location with a 9.0 score, just a walk from Levante Beach. It is conveniently situated near the old town and nightlife areas.
diningAre there diverse dining options at the hotel?＋
Yes, the buffet restaurant serves international cuisine with live shows, scoring 9.0 for value. Guests praise the variety, though some find dinner options limited for younger tastes.
familyIs this hotel suitable for families with children?＋
Children are allowed, and hygiene/service are praised. However, there are no dedicated kids' clubs, dinner ends early at 21:00, and pool area cleaning may be inconsistent at times.
coupleWhat experiences do couples recommend?＋
Couples love the spotless cleanliness, quiet atmosphere, and attentive staff. Rooms feature blackout curtains, safes, and spacious showers, ensuring privacy and comfort.
roomHow are the room facilities and comfort?＋
Rooms have TVs, AC, and private bathrooms, some with terraces. Facilities score 8.7, but note that AC cooling can be weak in some rooms, and pillows or space may be issues for some.
serviceWhat is the level of service?＋
Service scores 9.0, with guests praising friendly staff like Jackie. The hotel strictly follows hygiene protocols, thoroughly cleans rooms between stays, and offers concierge services.
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