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The Fujiya Hotel

★★★★★·9.4/ 10Excellent
·Ryokans
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 78 facilities +
Review
Official

Since 1878, Fujiya Hotel has been renowned as one of the most classical resort hotels in Japan. The old charming houses of the Main Building since 1891, the Comfy Lodge and the Restful Cottage since 1906, the Restaurant House since 1930, the Flower Palace since 1936 and the Kikka-so Inn since 1895 have been appointed The Cultural Assets by Japan's Cultural Properties Protection Commission.

04

Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise the historic charm, spacious rooms, attentive service, and beautiful gardens/onsen. Criticisms focus on outdated facilities, high dining costs, mixed food quality, and strict reservation policies.

Dimension scores · cross-source

Rooms9.6
Cleanliness9.6
Facilities9.4
Service9.2
Wi-Fi9.1
Location8.8
Value7.9
PraisedRich historical atmosphere · Excellent service · Spacious rooms · Beautiful gardens
ComplaintsAging facilities · Poor soundproofing · Firm beds · Expensive dining

KEYIdeal for history lovers. Book dining early, expect vintage decor, and verify policies.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get around?
Located in Hakone with unique Meiji-era architecture and natural surroundings. However, guests note it is remote and public transport can be inconvenient.
diningWhat dining options are available? How is the taste and price?
Offers French, Western, and traditional Kaiseki cuisine. While anticipated, guests report high prices, mixed quality reviews, and strict reservation policies.
facilityAre there onsen or spa facilities?
Yes, the hotel features public onsen baths, saunas, and massage services, with a health spa nearby. Guests highly praise the excellent garden and onsen experience.
roomHow are the rooms? Are they spacious and comfortable?
Rooms are spread across 5 buildings with diverse styles. Guests praise them as spacious and comfortable with modern amenities, though some note facilities are aging.
serviceHow is the service attitude?
Service scores 9.2/10. Guests highly appreciate the enthusiastic, professional, and attentive Japanese-style service, though isolated complaints exist regarding front desk attitude.
familyIs this hotel suitable for families with children?
Children are allowed and kid meals are provided. However, guests note limited child-friendly facilities and some maintenance issues, so families should consider the aging infrastructure.
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