Search cities, hotels, brands…
1 / 24

Sugar Palm Grand Hillside - SHA Plus

★★★★·8.6/ 10Recommended
·Hotels
2009 opened · 2013 renovated· 106 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 72 facilities +
Review
Official

SUGAR PALM GRAND HILLSIDE, was recently awarded SHA Plus+. The hotel is situated in magnificent Kata Beach, 5 min walk to the beach, surrounded by cascading water and tropical gardens. Phuket Airport is about a 1-hour drive from the hotel. Enjoy and relax viewing the azure Andaman Sea by-room balcony or at the 7th Heaven Sky bar located on the 7th floor. We offer our guests the perfect mix of serene atmosphere, unique landscape, and elegant designs of cascading man-made waterfall from 11 open-air multilevel swimming pools. All 106 modern rooms come equipped with the latest modern amenities added for guests' convenience and comfort. Business guests will appreciate the meeting room with conference facilities and wireless internet.

04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the convenient location near beaches and shops, spacious clean rooms, and friendly staff. Breakfast is well-received. Main complaints involve the steep hillside terrain requiring multiple elevator transfers, which is difficult for elderly guests. Some minor maintenance issues and aging facilities were noted.

Dimension scores · cross-source

Value8.6
Cleanliness8.6
Service8.4
Location8.4
Facilities8.3
Rooms8.2
PraisedWarm and attentive service · Spacious and comfortable rooms · Convenient yet quiet location · Free minibar
ComplaintsSteep hillside access · Some facilities appear dated · Inconsistent cleaning/maintenance · Uncomfortable bed configurations

KEYSuitable for budget travelers accepting hills. Not ideal for elderly or mobility-impaired due to steep slopes and elevator transfers. Book higher floors for better views.

No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →