Name: The Thatched Cottage Inn
Address: 63-65 Charlton Road, Shepton Mallet, GB

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Guest scores & sentiment

From 206 guest reviews · multi-source · as of 2026-07-12

Guests praise the warm service, spacious rooms, and delicious breakfast. Common complaints involve dated facilities, poor soundproofing, and occasional cleaning lapses.

Dimension scores · cross-source

Value8.0

Location8.0

Service7.9

Surroundings7.2

Cleanliness7.0

Facilities6.8

＋ PraisedFriendly and helpful staff · Spacious and comfortable rooms · Delicious and generous food · Cozy and welcoming atmosphere

－ ComplaintsDated facilities needing maintenance · Poor soundproofing · Limited breakfast hours · Limited menu options

KEYIdeal for budget travelers valuing service and tradition. Expect dated facilities; choose rooms carefully if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs The Thatched Cottage Inn conveniently located?＋

Located in picturesque Shepton Mallet with an 8.0 location score. Free private parking is available for stress-free travel.

diningWhat are the dining and breakfast options like?＋

The restaurant offers delicious breakfasts including Full English/Irish, vegetarian, and vegan options. Guests praise the food quality, though menu variety can sometimes be limited.

coupleIs this hotel suitable for couples?＋

Highly recommended for couples. 81 guests praised the warm atmosphere, spacious beds, and attentive service, making it ideal for romantic stays.

familyAre there any tips for families with children?＋

Families appreciate the child-friendly meal options. However, be aware of potential slow service during peak times and occasional food quality fluctuations; communicate allergy needs in advance.

roomHow are the room comfort and facilities?＋

Rooms are spacious and comfortable, but facility scores are lower (6.8) due to dated elements. Soundproofing is average, so street-facing rooms may be noisy.

serviceWhat is the level of service like?＋

With a service score of 7.9, guests consistently praise the warm, attentive, and friendly staff, which significantly enhances the overall stay.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Room

1 × Double bed70 ㎡up to 2

The spacious double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a walk-in shower and a bath. This double room offers heating and a flat-screen TV. The unit has 1 bed.

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Superior Double Room

1 × Large bed70 ㎡up to 2

The spacious double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a walk-in shower and a bath. This double room provides heating and a flat-screen TV. The unit has 1 bed.

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Double Room

1 × Double bed40 ㎡up to 2

The spacious double room offers a wardrobe, an electric kettle, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV. The unit offers 1 bed.

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Twin Room

2 × Single bed40 ㎡up to 2

The spacious twin room features a wardrobe, an electric kettle, as well as a private bathroom boasting a bath and a shower. This twin room offers heating and a flat-screen TV. The unit has 2 beds.

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Family Room

1 × Single bed / 1 × Double bedup to 3

The unit offers 2 beds.

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One-Bedroom House

1 × Sofa bedup to 4

The unit offers 2 beds.

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Facilities · 12

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableParkingPets allowedStaff adhere to local safety protocolsInternet accessJapanese gardenOffsite parking discounted rates availableSelf parking (surcharge)Free wired internetNon-smoking roomsRestaurantNon-smoking throughout

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Nearby & map

DiningSights

1

Root

Vegetarian, Modern Cuisine · Bib

££

The views of Wells Cathedral alone are enough to attract anyone here, but add in an appealing veg-led menu of small plates, great prices and eager-to-please service, and you have a restaurant we’d all like to have on our doorstep. The chefs let the ingredients shine, showing just what wonderful flavours humble vegetables can achieve. While you decide what to order, ask for the fried cheese choux puffs – a smooth, utterly delicious treat.

8.5km

2

Briar

Contemporary, Sharing · Bib

££

Within the charming Georgian hotel that is Number One Bruton, sits this attractive restaurant which we’d all love to have at the end of our street. It’s the kind of place that warms your heart, run with a genuine friendliness and enthusiasm that’s mirrored by the bright, fresh cooking that can’t help but put a smile on your face. Order three to four of the sharing plates per person and you’ll be treated to great value dishes that burst with flavour – like the buttermilk fried partridge enlivened by pickled shallots and tarragon mayonnaise.

9.8km

3

The Three Horseshoes

Traditional British

££

Large fireplaces, stone floors and whitewashed walls feature inside this renovated 17C pub. The pared-back décor is joined by similarly straightforward and equally appealing cooking that includes hearty dishes like rabbit pie and mince on toast. This approach allows the ingredients to speak for themselves, with local Somerset produce a feature. Five bedrooms add to the inn’s appeal, as do an attractive terrace and small walled garden.

7.2km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.