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Mercure Paris Massy Gare TGV

★★★★·8.8/ 10Recommended
·Hotels
Check-in 12:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 58 facilities +
Review
Official

Located in the heart of the business district of Massy, 2min from the TGV train station and RER B, C, we are waiting for you to have a drink in our nice bar lounge, to offer you lunch Made in Massy, or rest for a night in our incredibly cozy range of beds. Here it's like home, but it's our team that takes care of you!

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location near Montparnasse, spacious rooms, and extensive breakfast. Major complaints include chaotic check-in due to no reception desk, outdated facilities, frequent AC failures, and poor maintenance.

Dimension scores · cross-source

Location8.4
Cleanliness8.4
Facilities8.3
Surroundings8.2
Service7.8
Value7.4
PraisedExcellent location and transport links · Abundant and tasty breakfast · Spacious rooms · Comfortable bedding
ComplaintsDated facilities needing renovation · Air conditioning issues or off · Insufficient electrical outlets · Poor service experience due to no fixed reception

KEYSuitable for those valuing location and breakfast. Accept outdated facilities and no-reception model; confirm AC status.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Excellent location, 300m from Massy-TGV/RER stations. Location score is 8.4/10, praised for easy access to Paris.
diningIs the breakfast and dining selection rich?
The restaurant serves bistro-style cuisine. Breakfast is extensive and highly praised by guests despite other facility issues.
roomWhat are the room conditions like? Is it soundproof?
Rooms are spacious with comfortable bedding and soundproofing. However, some guests note outdated decor, insufficient sockets, and occasional cleaning lapses.
serviceIs the check-in process smooth? How is the service attitude?
Service score is 7.8. Main complaint is chaotic check-in due to no reception desk, though staff are generally friendly and efficient.
businessIs it suitable for business trips? Are there meeting facilities?
Suitable for business with 4 meeting rooms. Business guests appreciate the location and bed comfort, but note outdated facilities.
familyIs it convenient for families? What family-friendly facilities are available?
Children and pets allowed. However, families report outdated facilities, frequent AC failures, and small/noisy rooms, lowering value.
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