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Hampton Inn & Suites Chicago/St. Charles

★★·9.3/ 10Excellent
HHilton·Hilton Honors·Hotels
2008 opened · 2008 renovated· Check-in 03:00 PM / out 12:00 PM
Express check-outMeeting roomsFireplace in lobbyFitness facilitiesFree breakfast24-hour front deskAll 40 facilities +
Review
Official

Hampton Inn & Suites Chicago/St. Charles provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper and television for their entertainment needs. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Each day, arise to a delightful complimentary morning meal at Hampton Inn & Suites Chicago/St. Charles. Throughout the day, engage in the entertaining activities available at Hampton Inn & Suites Chicago/St. Charles. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the exceptional staff service, cleanliness, and quality breakfast. Amenities like the pool and shuttle are popular. Complaints focus on aging facilities needing renovation, small gym, occasional plumbing issues, and booking system glitches.

Dimension scores · cross-source

Cleanliness9.2
Surroundings9.2
Facilities9.1
Value9.0
Service9.0
Location9.0
PraisedFriendly and helpful staff · Good breakfast · Clean and comfortable rooms · Child-friendly amenities
ComplaintsFacilities need updating · Inconsistent shower temperature · Breakfast items run out · Noise issues

KEYIdeal for those valuing service and families. Verify bookings in advance. Expect older facilities; consider suites for better quietness.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Yes, with a location score of 9.0. It offers free self-parking and is near dining, Arcada Theatre, and shopping areas.
diningIs breakfast included? How is the quality?
Yes, free continental breakfast is included. Guests highly praise its variety and quality, though restocking can occasionally be slow.
familyIs this hotel suitable for families? What child-friendly facilities are there?
Highly recommended for families. Guests appreciate the warm staff, clean rooms, indoor pool, and availability of cribs.
businessHow is the experience for business travelers?
Business guests rate it highly. The hotel offers high-speed wired internet, a business center, and express check-out, surrounded by dining options.
coupleAny recommendations or cautions for couples?
Conveniently located near theaters and shopping. However, some rooms have aging facilities, potential noise issues, or unstable Wi-Fi.
roomAre the room facilities complete? Any downsides?
Rooms feature fridges, microwaves, and free Wi-Fi, and are clean. Downsides include aging facilities needing renovation and occasional plumbing or noise issues.
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