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Steigenberger Hotel Herrenhof

★★★★★·9.1/ 10Excellent
1913 opened · 2008 renovated· 196 rooms· Check-in 03:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 60 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Vienna. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's ticket service. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Steigenberger Hotel Herrenhof, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Steigenberger Hotel Herrenhof, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Steigenberger Hotel Herrenhof. Treat and spoil yourself by stopping at massage, spa and sauna for a memorable experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 583 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, spacious clean rooms, and friendly staff, with excellent breakfast. Complaints focus on corridor odors, facility issues like AC failures, extra charges, and occasional service delays.

Dimension scores · cross-source

Location9.6
Surroundings9.4
Cleanliness9.2
Service9.0
Rooms8.8
Facilities8.8
Value8.5
PraisedExcellent location · Spacious and quiet rooms · Helpful and efficient staff · Rich and delicious breakfast
ComplaintsHigh room and breakfast costs · Outdated facilities or maintenance issues · AC or shower problems in some rooms · Occasional service or communication gaps

KEYIdeal for location-focused travelers. Check AC condition and extra fees; sensitive to corridor odors may prefer caution.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in the UNESCO World Heritage heart of Vienna (score 9.6), it is within walking distance to Kohlmarkt, Graben, and St. Stephen's Cathedral.
diningHow is the breakfast? Is it included in the room rate?
Breakfast is highly rated for its variety and taste. However, some guests noted it may not be included in the base rate and can be expensive; please verify when booking.
familyDoes the hotel allow children and pets?
Yes, children are welcome (102 family reviews) and pets are allowed with provided bowls. Families appreciate the central location and service.
roomWhat are the room facilities and hygiene like?
Rooms are spacious and clean (hygiene score 9.2) with unique decor and soundproofing. However, some guests reported corridor odors, AC issues, or drainage problems; inspect upon arrival.
facilityAre there fitness and spa facilities?
Yes, it features a 250 sqm two-floor spa with saunas and massages. A fitness center is also available for an additional charge.
serviceHow is the staff attitude and professionalism?
Staff are highly praised for being friendly and professional (service score 9.0). Front desk response is generally quick, though occasional delays were noted.
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