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Crowne Plaza Hotel Gurgaon by IHG

★★★★★·9.3/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2007 opened· 236 rooms· Check-in 03:00 PM / out 12:00 PM
Area shuttle (surcharge)Express check-outMeeting roomsFitness facilitiesHealth clubFull-service spaAll 65 facilities +
Review
Official

Crowne Plaza Today Gurgaon By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Gurugram becomes even more accessible, thanks to the taxi amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Crowne Plaza Today Gurgaon By IHG with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Crowne Plaza Today Gurgaon By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, bottled water, a coffee or tea maker and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. Begin your day with a scrumptious on-site breakfast available each morning at Crowne Plaza Today Gurgaon By IHG. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Crowne Plaza Today Gurgaon By IHG, guests with diverse dietary needs are accommodated by offering an array of cuisine options, including kosher and halal. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Crowne Plaza Today Gurgaon By IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. Crowne Plaza Today Gurgaon By IHG provides a superb assortment of leisure amenities for guests to enjoy. Conclude your holiday perfectly with a visit to massage, hot tub, salon, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. At Crowne Plaza Today Gurgaon By IHG, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, clean rooms, and convenient airport shuttle. Common complaints include poor restaurant quality, dated facilities, thin walls, and lack of nearby dining or shopping options.

Dimension scores · cross-source

Surroundings9.4
Facilities9.1
Cleanliness8.9
Rooms8.7
Service8.6
Value8.5
Location8.5
PraisedFriendly and helpful staff · Convenient airport shuttle · Clean and comfortable rooms · Close proximity to airport
ComplaintsOutdated facilities · Poor soundproofing from planes · Limited nearby dining · Inconsistent room cleanliness

KEYSuitable for transit or events. Low food expectations advised; check noise levels and plan dining nearby.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transport access?
Located in central Gurugram with an 8.5 location score, guests praise the convenient airport shuttle but note limited nearby dining or shopping, so taxis are recommended.
roomWhat are the room conditions and cleanliness like?
Rooms score 8.7 overall with a high 8.9 cleanliness rating. Guests appreciate comfortable beds and tidy spaces, though some note thin walls and dated fixtures.
serviceHow is the front desk and staff service?
With a service score of 8.6 across 205 reviews, guests consistently praise the friendly, professional staff for prompt assistance during check-in and daily stays.
diningHow is the dining experience at the hotel?
The hotel features two restaurants, 24-hour room service, and a bar, with breakfast available for a surcharge. While couples enjoy the food, others report slow service and inconsistent quality.
facilityWhat recreational and fitness facilities are available?
Facilities score 9.1 with an environment rating of 9.4, offering a full-service spa, health club, outdoor pool, sauna, and steam room. However, some guests note occasional dampness near the lobby pool.
policyWhat are the check-in/out times, and are children or pets allowed?
Check-in is at 15:00 and check-out at 12:00. The hotel does not allow children or pets. Members may request early check-in or late checkout based on tier and availability.
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