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Palliser Lodge — Bellstar Hotels & Resorts

★★★·8.3/ 10Recommended
·Lodges
Offsite parking discounted rates availableFitness facilities (surcharge)Family roomsLift / ElevatorHot tub/JacuzziParkingAll 38 facilities +
Review
Property information · Hotelbeds

This lodge is located in the town of Golden near to the Kicking Horse Mountain Resort which is an up-and-coming premier ski destination. It is just a 5-minute walk from Gondola Plaza. The lodge at Kicking Horse Mountain Resort offers guests deluxe condo suite accommodation and comprises a total of 66 units spread over 4 floors. Facilities on offers to guests include lift access. This family-friendly smoke-free ski property caters to couples and offers tour/ticket assistance, multi-lingual staff, and ski storage. On site parking is complimentary. All rooms come with a private bathroom with a shower/bathtub, complimentary toiletries and a hairdryer and offer beds with premium bedding. They are equipped with a direct dial telephone with free local calls, a clock radio, complimentary wired and wireless high-speed Internet access and satellite TV with free movie channels. They offer a fridge, a microwave and tea and coffee making facilities and all feature a fireplace. A private hot tub is available in select units and all rooms have a balcony with mountain views. Furthermore, individually regulated air conditioning and heating are provided in all accommodation as standard. Extra towels/bedding and wake up calls can be requested. Cribs (infant beds) are also available and housekeeping is provided. All guest rooms are non-smoking. Recreational amenities at the lodge include ski-in/ski-out access and a hot tub. Sports enthusiasts may enjoy a workout in the gym and other recreational activities available on site include downhill skiing, hiking/biking trails and mountain biking (fees may apply to these activities). Guests can also relax with a massage treatment.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praised mountain views, spacious rooms, and comfortable beds. Common complaints included confusing self-check-in, broken elevators, inconsistent hot water, and cleanliness issues.

Dimension scores · cross-source

Rooms8.3
Location8.3
Cleanliness8.3
Wi-Fi8.0
Service8.0
Value7.9
Facilities7.9
Surroundings7.8
+ PraisedMountain views and quiet setting · Spacious and clean apartment rooms · Balcony hot tub and coffee amenities · Generally friendly staff service
- ComplaintsFrequent elevator outages · Remote location with limited off-season dining · Occasional cleaning and maintenance issues · Hot tub availability or condition poorly communicated

KEYSuitable for drivers/skiers. Verify elevator status, prepare for self-check-in, and inspect room amenities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located 200m from the gondola with ski-in/ski-out access. Quiet surroundings, but dining options are limited nearby.
roomWhat are the highlights of the room facilities?+
Spacious rooms (8.3/10) feature mountain-view balconies, kitchenettes, and coffee makers. Some suites have hot tubs, though water consistency varies.
serviceIs the check-in process complicated?+
Check-in can be confusing as the front desk is off-site and often unattended. Self-check-in is difficult, and frequent elevator outages may require stair climbing.
familyIs it suitable for families?+
Children are allowed. Rooms are spacious with full amenities like kitchens. However, lack of AC and frequent elevator issues may inconvenience families.
coupleHow is the experience for couples?+
Highly recommended for couples. Guests praise the romantic mountain-view balconies, spacious King Rooms, and friendly staff service.
facilityWhat fitness and leisure facilities are available?+
Features a paid fitness center, ski/bike/golf storage, free wired internet, and 24-hour security. Some rooms have hot tubs, but maintenance varies.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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