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Shangri-La Xian

★★★★★·8.5/ 10Recommended
SShangri-La·Shangri-La Circle·Hotels
2007 opened · 2018 renovated· 393 rooms· Check-in 03:00 PM / out 12:00 PM
Indoor poolFitness centerHigh-speed Wi-FiBusiness centerFree parkingAll 89 facilities +
Review
FlyerKey verdict

Shangri-La Circle members enjoy premium service and comfort in Xi'an's tech hub, though walkable dining is limited.

Official

The accomodation comprises a total of 19 snug units.

02

Points value

Estimate

Shangri-La Circle · standard

Dynamic points · same-date cash
25,000pts / night
¥800same-date cash
¥0.010per point

≈¥10 per 1k points — near the program average.

The figures above are AI estimates that vary by date and availability — for reference only, not an official redemption quote.

04

Guest scores & sentiment

From 307 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptional staff service, particularly the concierge and lounge teams, alongside a highly rated breakfast buffet featuring diverse local and international options. Rooms are generally spacious, clean, and comfortable with excellent beds. Facilities like the pool and gym receive positive feedback. Minor drawbacks include the location being somewhat distant from the historic city center, occasional difficulties hailing taxis at night, and isolated reports of maintenance issues or inconsistent service coordination.

Dimension scores · cross-source

Surroundings9.6
Service9.4
Cleanliness9.4
Facilities9.4
Rooms8.8
Location8.4
Value8.2
PraisedEnthusiastic and professional staff · Rich and delicious breakfast · Clean and spacious pool · Clean and comfortable rooms
ComplaintsAging facilities · Average soundproofing · Poor ventilation · Chaotic lobby environment

KEYIdeal for travelers prioritizing premium service, dining, and comfort. Book airport/train transfers in advance. Those preferring walking access to historic sites should factor in taxi travel time.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located near Metro Line 3 and shopping areas, though it is somewhat distant from the historic center. Guests note convenient transit but occasional difficulty hailing taxis at night.
diningWhat is the quality of the hotel's dining and breakfast?
The hotel features four restaurants with a dining dimension score of 9.4. Reviews consistently praise the diverse buffet offering both local Shaanxi flavors and international options.
familyIs this hotel suitable for families with children? What child-friendly facilities or services are available?
Highly recommended for families, with 91 reviews praising child amenities and concierge support. It offers family rooms, kid meals, and a fenced heated pool for safe leisure.
businessHow is the experience for business travelers? Are meeting and office facilities adequate?
52 business guests appreciate the professional service and spacious rooms. Top-tier meeting facilities and express check-in are available, though some note occasional lobby noise or elevator wait times.
coupleIs this hotel suitable for couples? What is the atmosphere like?
30 couple reviews highlight the elegant lobby and pleasant gardens. Rooms feature soundproofing and comfortable bedding (scored 8.8). Request quiet rooms in advance due to occasional garden event noise.
policyWhat are the check-in and check-out times? Are pets allowed?
Standard check-in is at 15:00 and check-out at 12:00. Pets are not permitted. With a cleanliness score of 9.4, most guests find rooms spotless, though isolated maintenance delays were noted.
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