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Matachica Beach Resort and Spa

★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolSafety deposit boxAll 70 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This resort also features concierge services, gift shops/newsstands, and wedding services. Satisfy your appetite at one of the resort's 2 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage. A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge. Make yourself at home in one of the 31 individually decorated guestrooms. Your pillowtop bed comes with down comforters. Rooms have private patios. Bathrooms feature showers with rainfall showerheads and designer toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer.

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Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the lush gardens, private beach, and exceptional staff service. Food is highly rated. Complaints focus on dated rooms, noisy AC, water quality issues, and meal ticket systems. Severe negative reviews cite hygiene and service failures.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
PraisedBeautiful gardens and lagoon pools · Enthusiastic and professional staff · Rich and delicious dining options · Convenient yet peaceful location
ComplaintsSome facilities appear dated · Air conditioning noise issues · Occasional hot water quality complaints · Isolated extremely poor service experiences

KEYIdeal for relaxation and families. Book pool/lagoon access rooms. Be aware of potential facility wear and extreme service complaints.

FAQ · grounded in hotel data & reviews

locationHow is the location and surrounding environment?
Guests rate the location 9.0/10, praising the lush gardens, private beach, and tranquil lagoon pool atmosphere.
serviceWhat is the level of service?
Service scores 9.0/10 with guests frequently praising specific staff like Minnie and Jan for their attentiveness and professionalism.
diningIs the dining variety rich? How is breakfast?
Breakfast is highly rated for its variety and taste. While the meal ticket system has some drawbacks, overall dining satisfaction is high.
coupleIs this hotel suitable for couples?
Highly recommended for couples (90 reviews), who praise the romantic atmosphere, tropical gardens, and attentive service.
familyIs the hotel suitable for families with children?
Not suitable. The hotel is explicitly marked as 'Adult only' and does not allow children.
roomWhat is the condition of the rooms? Any downsides?
Rooms have AC and safes, but complaints focus on dated facilities, noisy air conditioning, and water quality issues.
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