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The Gananoque Inn

★★★★·8.1/ 10Recommended
·Hotels
📍550 Stone street South · Gananoque ↗
📞+16133822165
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningLuggage storageSafety deposit boxFax/photocopyingCar hireAll 53 facilities +
Review
Official

Located in Gananoque, Gananoque Inn & Spa is just steps from Gananoque Boat Line and 10 minutes by foot from Confederation Park. This spa hotel is 1. 9 mi (3 km) from OLG Casino Thousand Islands and 12. 3 mi (19. 8 km) from 1000 Islands Tower. Make yourself at home in one of the 53 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Enjoy local cuisine at Muskie Jake Tap and Grill, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:30 AM to 10:30 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the prime waterfront location, friendly front desk, and comfortable beds. However, significant complaints cite aging facilities, hygiene issues (bugs, mold), slow restaurant service, and poor value for money, with mixed reviews between old and new management.

Dimension scores · cross-source

Location9.2
Service8.2
Cleanliness8.2
Value7.6
Facilities6.3
＋ PraisedExcellent location and views · Friendly and helpful staff · Walkable to attractions · Comfortable beds
－ ComplaintsOutdated and unclean rooms · Noisy or ineffective AC · Poor restaurant service · Poor value for money

KEYSuitable for those prioritizing views. Verify room condition beforehand; sensitive to age/hygiene should be cautious.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and surrounding transportation convenient?＋
The hotel boasts a prime waterfront location on the St. Lawrence River (Dimension Score: 9.2/10), within walking distance of boat cruises and the heritage museum.
diningWhat are the dining options and service quality like?＋
While breakfast is well-received, guests frequently complain about slow restaurant service and inconsistent food quality at Watermark Restaurant and Muskie Jakes.
roomHow are the room facilities and hygiene conditions?＋
Rooms offer cable TV and Wi-Fi with comfortable beds (Cleanliness: 8.2/10), but facilities are aging. Some guests reported hygiene issues like bugs and mold.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Prime waterfront location, friendly staff, and comfortable beds. Cons: Aging facilities, hygiene issues, slow service, and poor value for money (Value Score: 7.6/10).
policyWhat are the check-in/out times and pet policy?＋
Check-in is at 15:00 and check-out at 11:00. Children are allowed, but pets are not. Contactless check-in/out and cashless payment are available.
familyIs this hotel suitable for families with children?＋
Children are welcome with kid meals available. While some families liked the renovated rooms, experiences vary due to aging facilities and hygiene concerns.
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