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Shearwater Hotel & Spa

★★★★·8.9/ 10Recommended
·Hotels
Check-in 04:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsAll 72 facilities +
Review
Official

Located in Ballinasloe, the hotel is only 500 metres from the town centre and all major amenities, including bars, nightlife and the bus station. The nearest train station is approximately 1 km away. Dunlo shopping centre is a 10-minute walk from the hotel. This charming and luxurious hotel offers the very best in dining experiences. The hotel has leisure and fitness centre with a swimming pool and a Spa.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the exceptional staff, spacious clean facilities, and great spa value. Criticisms focus on inconsistent food quality, noise issues, plumbing problems, and occasional service lapses.

Dimension scores · cross-source

Cleanliness8.8
Facilities8.7
Surroundings8.6
Service8.1
Value8.0
Location8.0
PraisedFriendly and professional staff · Rich children's facilities · Spacious and comfortable rooms · High-quality food and dining
ComplaintsOutdated or damaged room facilities · Hygiene issues (stains/mold) · Plumbing and water temperature faults · Chaotic service during specific events

KEYIdeal for families and spa seekers valuing service. Expect variable food quality and potential noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Conveniently located between Athlone and Galway with a location score of 8.0. Nearby activities include golf, clay pigeon shooting, and horse riding.
diningWhat is the dining experience like? Is the breakfast varied?
Marengo restaurant offers fine dining and a varied breakfast. However, some guests noted inconsistent food quality, such as cold steaks, so checking dish status is advised.
familyIs this hotel suitable for families? What facilities are available?
Highly suitable with kids' club, pool, and family rooms offering high value. Note that some rooms may have outdated facilities or hygiene issues, so inspect upon arrival.
coupleHow is the experience for couples? Are the rooms comfortable?
Rooms are spacious and clean with comfortable bedding and excellent SPA. However, service can be slow and noise is an issue; request quiet rooms in advance.
roomHow is the soundproofing and facility maintenance in the rooms?
Soundproofing is a major complaint with frequent plumbing noise. Some rooms have maintenance issues like broken beds or dirty kettles. Despite high cleanliness scores, inspect details carefully.
serviceHow is the staff attitude and professionalism?
Staff are praised for being enthusiastic and professional, especially front desk and SPA teams, with a service score of 8.1. Occasional privacy lapses exist but overall experience is positive.
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