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Oaks Hervey Bay Resort and Spa

★★★★·9.2/ 10Excellent
MMinor Hotels·GHA DISCOVERY·Hotels
📍569 Charlton Esplanade, Urangan, Queensland, 4655 · Urangan ↗
📞+0610741949700·Official site ↗
Boat tours nearbyMeeting roomsFitness facilitiesHealth clubFull-service spaGardenAll 45 facilities +
Review
Official

Oaks Hervey Bay Resort and Spa is located on Hervey Bay's picturesque Esplanade. Just a pebble's throw to renowned, family friendly beaches, the resort offers every guest an unforgettable stay for all the right reasons. Whether you're seeking a romantic getaway, family adventure or private retreat, this Hervey Bay resort has it all. With modern one, two and three-bedroom suites, spacious lounge and dining areas, fully equipped kitchens, separate laundry and a balcony/private patio, you'll have all you need for the perfect holiday. Located on the waterfront in the heart of Hervey Bay, the resort is an easy stroll to boutiques, restaurants, bars, tours, and local attractions. When making your way to stay with us, please note that access to Reception and Car parking is at 26 Hibiscus Street. Due to Cyclone Alfred, our Wi-Fi system is currently limited and the gym is closed until further notice.

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Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, spacious rooms with full amenities, prime beachside location, and secure parking. Common complaints include dated/cleanliness issues in some units, frequent pool closures for renovation, weak Wi-Fi, bed firmness preferences, and noise disturbances.

Dimension scores · cross-source

Surroundings9.2
Location9.1
Service9.0
Rooms8.9
Cleanliness8.8
Facilities8.7
Value8.0
＋ PraisedExcellent location · Friendly and helpful staff · Spacious and comfortable rooms · Beautiful ocean views
－ ComplaintsCleanliness and maintenance issues · Noise disturbances · Aging facilities or poor design · Elevator breakdowns

KEYSuitable for families and long stays valuing service and space. Avoid pool renovation periods; sensitive sleepers should verify room details.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are there?＋
The hotel boasts a prime beachside location (9.1/10) near the marina, with easy access to boat tours and water sports. Secure underground parking is also available.
roomWhat are the features of the room types and facilities?＋
Rooms are spacious apartments (8.9/10 rating) with full kitchens, private hot tubs, and furnished balconies. Some units offer pool views.
diningWhat dining options does the hotel offer?＋
Dining includes Bayswater Bistro with a stylish bar. Room service is available during select hours, and all apartments feature full-sized kitchen appliances for self-catering.
facilityHow are the hotel's fitness and leisure facilities?＋
Facilities include a full-service spa, health club, and two outdoor pools (8.7/10). Note: Pools are frequently closed for renovation, so check availability upon arrival.
serviceHow is the front desk service and staff attitude?＋
Staff are praised for being friendly and professional (Service score 9.0). Concierge, luggage storage, and tour assistance are available, though front desk has limited hours.
businessIs this hotel suitable for business travelers? How is the Wi-Fi?＋
While meeting rooms are available, Wi-Fi is reported as weak and slow, which may hinder online work. Business travelers should verify connectivity before booking.
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