Search cities, hotels, brands…
1 / 24

The Residences at The Ritz-Carlton Jakarta, Pacific Place

★★★★★·9.3/ 10Excellent
·Hotels
2007 opened· Check-in 03:00 PM / out 12:00 PM
Comprehensive recycling policyExpress check-outMeeting roomsFitness facilitiesHealth or beauty spa nearbyHealth clubAll 68 facilities +
Review
Official

The Residences at The Ritz-Carlton Jakarta, Pacific Place offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at The Residences at The Ritz-Carlton Jakarta, Pacific Place due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. Each accommodation at The Residences at The Ritz-Carlton Jakarta, Pacific Place is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers bathrobes within certain chosen rooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

04

Guest scores & sentiment

From 614 guest reviews · multi-source · as of 2026-07-04

Guests praise the exceptional, personalized service, prime mall-connected location, and high-quality dining. Common complaints focus on dated room interiors, maintenance issues like odors, and lack of basic laundry supplies in residences.

Dimension scores · cross-source

Service9.5
Location9.5
Cleanliness9.5
Surroundings9.4
Rooms9.3
Facilities9.2
Value8.9
PraisedExcellent multi-meal packages · Friendly and helpful staff · Prime location connected to mall · Spacious and clean rooms
ComplaintsSome facilities need repair · Crowded breakfast area · Overly strict security checks · Unstable WiFi connection

KEYIdeal for service-focused travelers. Bring laundry supplies, verify room condition, and avoid smoking floors.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Rated 9.5 for location, directly connected to Pacific Place Mall. However, some guests noted traffic noise outside windows, and self-parking incurs a surcharge.
diningAre breakfast and dining options rich?
Dining is highly praised with 24-hour room service and a bar. Club lounge offers all-day dining. However, some residents found breakfast variety limited, and it is available at a surcharge.
serviceWhat is the quality of hotel service?
Service scored 9.5/10, with guests praising enthusiastic, personalized staff and frequent free upgrades. Multilingual staff and concierge are well-regarded, with a 99% recommendation rate.
roomHow are the room facilities and comfort?
Rooms scored 9.3/10; residences are spacious with kitchens/balconies. Main complaints include dated facilities, odors, cleaning issues, and lack of basic laundry supplies in some units.
facilityWhat leisure and fitness facilities are available?
Features full-service spa, health club, sauna, steam room, and 24-hour pool (Facilities score 9.2). Some noted average gym experience and unannounced pool closures for maintenance.
familyIs this hotel suitable for families?
While location and service appeal to families, the hotel explicitly states 'Children allowed: false'. Thus, despite family reviews, policy may restrict children's stay.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →