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Grand Mercure Medan Angkasa

★★★★★·9.4/ 10Excellent
·Hotels
2001 opened · 2016 renovated· 266 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolAll 77 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Grand Mercure Medan Angkasa. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Medan becomes even more accessible, thanks to the taxi amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Grand Mercure Medan Angkasa with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found. At Grand Mercure Medan Angkasa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, a coffee or tea maker, instant coffee and instant tea is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Grand Mercure Medan Angkasa. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Grand Mercure Medan Angkasa, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay. At Grand Mercure Medan Angkasa, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 345 guest reviews · multi-source · as of 2026-07-08

Guests praise friendly staff and excellent breakfast. Complaints focus on aging facilities, poor soundproofing, slippery pool areas, slow dining service, and inconsistent non-smoking enforcement.

Dimension scores · cross-source

Surroundings9.0
Location8.9
Value8.8
Service8.8
Facilities8.7
Cleanliness8.7
Rooms7.7
PraisedSpacious and comfortable rooms · Friendly and enthusiastic staff · Diverse breakfast options · Convenient location
ComplaintsLack of cleaning details · Outdated facilities needing renovation · Untimely breakfast replenishment · Noise disturbances

KEYSuitable for budget travelers valuing service and breakfast. Note aging facilities, noise, and pool safety; confirm non-smoking and child policies.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Rated 8.9 for location, praised by business travelers. Parking can be inconvenient, so plan transport in advance.
diningWhat is the breakfast like?
Highly praised for variety and Indonesian specialties, loved by families. Note: non-smoking enforcement is inconsistent and service can be slow.
familyIs this hotel suitable for families with children?
Very suitable. Families love spacious rooms and kid-friendly breakfast. However, watch out for pool edge hazards and child breakfast fees.
businessHow is the experience for business travelers?
Business guests appreciate the strategic location and spacious rooms. Staff are efficient, but some cleaning oversights and aging facilities exist.
roomHow are the room facilities and soundproofing?
Rooms are spacious but soundproofing is poor due to traffic/mosque noise. Facilities are aging with noisy showers; choose carefully if quietness is key.
serviceWhat is the level of service?
Service rated 8.8, with guests praising friendly staff. However, rigid check-in processes and occasional attitude issues were noted.
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