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Hilton Garden Inn Memphis/Southaven

★★★·9.0/ 10Excellent
HHilton Garden Inn·Hilton Honors·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 53 facilities +
Review
Official

Hilton Garden Inn Memphis/Southaven offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Southaven (MS). Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at Hilton Garden Inn Memphis/Southaven due to the hotel's laundry service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hilton Garden Inn Memphis/Southaven is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and in-room video streaming available for their convenience. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hilton Garden Inn Memphis/Southaven. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, convenient location near malls/airport, and generally clean rooms. Common complaints include aging facilities, AC noise/failures, paid breakfast with inconsistent quality, parking issues during renovations, and occasional housekeeping lapses.

Dimension scores · cross-source

Location9.0
Service8.9
Surroundings8.6
Facilities8.5
Cleanliness8.5
Value8.0
PraisedFriendly and professional staff · Convenient location · Good breakfast quality · Generally acceptable room cleanliness
ComplaintsCleanliness issues in some rooms · Maintenance and repair delays · Parking difficulties · TVs lack streaming support

KEYGood for service/location focus. Note: Paid breakfast, renovation parking issues, and potential noise/aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and what attractions are nearby?
The hotel boasts an excellent location score of 9.0, being close to Graceland and the airport, making it very convenient for travel.
diningIs breakfast included? What dining options are available?
Breakfast is usually extra and varies in quality. The hotel features the Great American Grill restaurant and a 24/7 Pavilion Pantry for snacks.
businessIs this hotel suitable for business travelers? Are there office facilities?
Highly recommended for business travelers due to its 24-hour business center and convenient location near commercial areas.
familyIs it convenient for families with children? Are there kids' facilities?
Families appreciate the location and breakfast, but note the pool is small and some rooms have average soundproofing.
roomWhat are the room facilities like? Any things to note?
Rooms are equipped with modern amenities like microwaves and fridges. However, some guests report aging facilities and AC noise issues.
serviceHow is the service level at the hotel?
Service scores an impressive 8.9, with guests consistently praising the friendly and professional staff.
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