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Malmaison Liverpool

★★★★·9.2/ 10Excellent
·Hotels
130 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 32 facilities +
Review
Official

Malmaison Liverpool offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Liverpool. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Malmaison Liverpool, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Malmaison Liverpool is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Malmaison Liverpool offers a hair dryer and toiletries in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Malmaison Liverpool provides a superb assortment of leisure amenities for guests to enjoy. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the exceptional staff service, high-quality dining, and spacious, modern rooms. Common complaints include worn-out decor in some rooms, unstable shower temperatures, and occasional understaffing at reception causing queues.

Dimension scores · cross-source

Cleanliness9.1
Service9.0
Location9.0
Surroundings8.8
Facilities8.7
Value8.0
Rooms8.0
PraisedFriendly and efficient staff · Prime location · Spacious and comfortable rooms · Extensive breakfast options
ComplaintsDated facilities or maintenance issues · Noisy AC or poor heating · Inconsistent breakfast temperature · Slow service at times

KEYIdeal for those valuing service and dining. Check room condition upon arrival if sensitive to decor wear.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?
Located at Princes Dock near designer shopping districts, it scores 9.0 for location. Guests praise its convenience and proximity to the docks.
diningHow is the dining and breakfast?
Dining is highly rated, especially steaks and afternoon tea. However, some guests noted high breakfast prices and slow service at times.
serviceIs the staff service good?
Service scores 9.0. Guests praise the enthusiastic and professional staff, though occasional queues may occur due to understaffing at reception.
roomWhat are the room facilities like? Any pros or cons?
Rooms are spacious with modern amenities. However, some have worn decor, unstable shower temperatures, and occasional AC noise or faults.
familyIs this hotel suitable for families with children?
Children are allowed. Families appreciate the staff and modern rooms, but note expensive nearby parking and potential AC issues.
coupleHow is the experience for couples?
Ideal for couples, featuring the stylish Malbar lounge. Guests love the service and location, but some report worn facilities or insufficient heating.
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