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Ascott Gurney Penang

★★★★★·9.4/ 10Excellent
AAscott The Residence·Ascott Star Rewards·Hotels
2022 opened · 2022 renovated· 271 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 48 facilities +
Review
Official

Ascott Gurney Penang offers top-notch services and amenities, ensuring guests experience utmost comfort. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Penang with ease by utilizing the services provided by taxi and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Ascott Gurney Penang. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and mini bar. Ascott Gurney Penang offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Ascott Gurney Penang, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Ascott Gurney Penang, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Ascott Gurney Penang provides a superb assortment of leisure amenities for guests to enjoy. At Ascott Gurney Penang, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Ascott Gurney Penang, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 662 guest reviews · multi-source · as of 2026-07-04

Guests praise spacious, clean rooms, sea views, and convenient location, with many staff receiving high marks. Complaints focus on inconsistent front desk service, slow check-in, missing amenities (bathtubs/coffee machines), and occasional power outages or AC noise.

Dimension scores · cross-source

Cleanliness9.5
Surroundings9.4
Location9.3
Service9.2
Facilities9.2
Value9.1
PraisedSpacious and clean rooms · Beautiful sea views · Excellent family/kids facilities · Convenient location
ComplaintsPower outages · Limited breakfast variety · Pool water quality/hygiene · Check-in process/service efficiency

KEYIdeal for families/long stays seeking space/views. Verify amenities beforehand, monitor front desk service, and be aware of potential power fluctuations.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Excellent location (9.3), connected to Gurney Walk and offices, with easy access to shopping and dining. Guests highly praise its convenience.
roomWhat are the room conditions? Are there sea views?
Spacious, clean rooms (9.5) often feature stunning sea views. Modern amenities include AC and TV. Note that some rooms may lack bathtubs or coffee machines.
diningIs the breakfast selection rich?
Breakfast offers a varied selection (9.1) and is highly praised. However, some reviews note fluctuating quality, so check specific dietary needs.
facilityWhat leisure facilities does the hotel offer?
Features an infinity pool, Samsara Spa, sauna, and fitness center (surcharge). Includes children's pool and play area. Pool has a fence for safety.
familyIs this hotel suitable for families?
Highly suitable. Families (239 reviews) praise spacious rooms, sea views, and kids' facilities. Note firm mattresses and check socket safety for children.
businessIs it convenient for business travel?
Very convenient, connected to Menara Gurney offices with free wired internet. Business guests (48 reviews) appreciate comfort and professional service, though check-in can be slow.
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