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Sunstar Hotel Klosters

★★★★·9.3/ 10Excellent
·Hotels
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleSwimming poolBBQ facilitiesLift / ElevatorAll 80 facilities +
Review
Official

The Sunstar Hotel Klosters is a place to snuggle up. Yes, it's cozy and the Grisons mountains are literally at the guests' feet with all their possibilities. A chalet ambience that warms the heart. In winter it's the snow sports and in summer the hiking and biking, after which the relaxation at the Sunstar Hotel Klosters is particularly enjoyable. Be it in the wellness area, on the floating lounger in the garden or over an aperitif in the cozy lounge - all of these are perfect ways to pass the time between experiencing nature and dinner. In culinary terms, you can feast on traditional Swiss dishes here - in a suitably rustic ambience, of course.

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Guest scores & sentiment

From 158 guest reviews · multi-source · as of 2026-07-18

Guests praise the tranquil setting, warm service, and excellent food, especially pet-friendly policies and shuttle. Complaints focus on outdated rooms, poor soundproofing, slow heating, and limited spa hours.

Dimension scores · cross-source

Cleanliness9.1
Value9.0
Service9.0
Location9.0
Facilities9.0
Surroundings9.0
PraisedExceptionally friendly and attentive staff · High-quality breakfast and dinner options · Tranquil location surrounded by nature · Clean, spacious and well-equipped rooms
ComplaintsOccasional noise from neighbors or terrace · Some rooms and public areas show wear · Limited evening bus/train schedules · Isolated service hiccups or pricey add-ons

KEYIdeal for tranquility seekers, pet/family travelers. Book renovated rooms if sensitive to age; expect limited nightlife.

FAQ · grounded in hotel data & reviews

locationIs the hotel in a quiet location with convenient transport?
Located in Klosters Dorf with panoramic Alpine views, the hotel scores 9.0 for environment across 158 reviews. It offers a complimentary ski shuttle to the nearest cable car, though evening entertainment nearby is limited.
diningWhat are the highlights of the dining options?
The on-site restaurant serves fresh seasonal dishes, weekly themed evenings, and a summer all-you-can-eat barbecue. Families particularly appreciate the kid meals and custom desserts.
familyIs this hotel suitable for families with children?
Yes, it is highly suitable for families. Thirty-one family reviews highlight the cozy atmosphere, outdoor playground, game room, and custom desserts, though pool water temperature can occasionally feel cool.
coupleHow is the experience for couples?
Fifty-nine couple reviews praise the tranquil natural setting, attentive service, and clean rooms. The indoor heated pool, sauna, and steam room are popular, but soundproofing may vary.
roomWhat are the room features and comfort levels like?
Rooms feature flat-screen TVs, some with balconies, plus a complimentary minibar. While cleanliness scores 9.1, some guests note dated furnishings, slower heating, and average soundproofing.
serviceHow would you rate the hotel's service?
The hotel holds a 9.1 overall rating from 158 reviews and a 99% recommendation rate. Service scores 9.0, with staff consistently described as warm and attentive, alongside express check-out.
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