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Grand Excelsior Hotel Bur Dubai

★★★★·8.3/ 10Recommended
·Hotels
2013 renovated· 282 rooms· Check-in 03:00 PM / out 12:00 PM
NightclubExpress check-outMeeting roomsFitness facilitiesHealth or beauty spa nearbyHealth clubAll 44 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Docklands, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 4 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Buffet breakfasts are available daily for a fee. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 34647 square feet (3219 square meters) of space consisting of a conference center and meeting rooms.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, spacious clean rooms, and varied breakfast with good value. Complaints focus on aging facilities, noise issues, and early check-in fees.

Dimension scores · cross-source

Surroundings8.4
Location7.9
Rooms7.5
Service7.3
Value7.3
Cleanliness7.1
Facilities7.0

KEYSuitable for budget-conscious travelers valuing service. Avoid low floors for noise; confirm early check-in policy.

FAQ · grounded in hotel data & reviews

locationHow is the location and convenience?+
Centrally located near major attractions with a dimension score of 7.9, making it convenient for exploring the city.
diningWhat about breakfast and dining options?+
Breakfast (surcharge) is praised for being varied and delicious. The hotel features Docklands restaurant, 24-hour room service, and multiple cafes and bars.
roomWhat are the room conditions like? Is soundproofing good?+
Rooms are spacious and clean with modern amenities, but some guests note aging facilities and poor soundproofing, so request a quiet room if sensitive to noise.
serviceHow is the staff service and professionalism?+
Staff are consistently praised for being friendly and professional, offering multilingual support and helpful concierge services.
facilityWhat leisure and fitness facilities are available?+
Facilities include a full-service spa, health club, outdoor pool, sauna, steam room, nightclub, and fitness center for relaxation and exercise.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out at 12:00. Early check-in may incur fees or require waiting based on availability.
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