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Best Western Crystal Palace Hotel

Name: Best Western Crystal Palace Hotel
Address: Via Nizza, 11, Turin, IT

★★★★·8.9/ 10Recommended

BBest Western·Best Western Rewards·Hotels

📍Via Nizza, 11 · Turin ↗

📞+39 011 6680273

Check-in 14:00 / out 12:00

Air conditioningFamily roomsLift / ElevatorLuggage storageFax/photocopyingSoundproof roomsAll 39 facilities +

Review

Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out and luggage storage to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Start your day stress-free at Best Western Crystal Palace Hotel as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the strategic location near Porta Nuova station, spacious clean rooms, and friendly staff. Breakfast is well-received. Main complaints involve the sketchy surrounding area at night, inability to control individual room AC causing overheating, and minor facility issues like small showers.

Dimension scores · cross-source

Surroundings9.2

Cleanliness8.9

Facilities8.5

Service8.1

Value8.0

Location8.0

＋ PraisedExcellent location near station and sights · Spacious and clean rooms · Friendly and professional staff · Abundant and varied breakfast

－ ComplaintsSketchy/safe concerns in surrounding area at night · AC issues or poor temperature control · Average soundproofing · Maintenance/design flaws in some facilities

KEYSuitable for travelers prioritizing transport links and families. Avoid wandering nearby streets at night alone. Confirm AC controls and room specifics when booking.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near transport hubs?＋

It has an excellent location right next to Turin Porta Nuova Train Station, with easy walking access to Piazza Castello and Lingotto Fiere. (Dimension score: 8.0)

pros_consWhat are the main pros and cons according to guest reviews?＋

Pros include great location, spacious clean rooms, friendly staff, and rich breakfast. Cons involve the sketchy surrounding area at night, uncontrolled AC causing overheating, and inconsistent soundproofing. (Based on 205 reviews, 99% recommend rate)

diningHow is the breakfast? Is there room service?＋

Breakfast is well-received and described as rich and varied. Room service is available for guests who prefer dining in their private rooms. (Facilities: Room service)

familyIs this hotel suitable for families with children?＋

Highly recommended for families. Guests praise the convenient location, spacious double-decker family suites, and quality breakfast. The hotel allows pets and offers family rooms. (Facilities: Family rooms, Pets allowed)

businessIs it convenient for business travelers? Is there internet?＋

Business guests appreciate the location and clean rooms. Free wired internet is available. However, experiences vary, with some noting indifferent staff or billing disputes. (Dimensions: Service 8.1, Facilities 8.5)

roomWhat are the room facilities? Are there AC issues?＋

Rooms are spacious, clean, and equipped with flat-screen TVs and tea/coffee makers. Note that some AC units cannot be controlled individually, potentially causing heat, and soundproofing varies. (Facilities: Air conditioning, Soundproof rooms)

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family King Room

1 × Extra-large double bed (Super-king size) / 1 × Queen bed36 ㎡up to 4

The family room is equipped with air conditioning, a mini-bar, a tea and coffee maker as well as a safe deposit box. The unit offers 2 beds.

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Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

1 × King bed / 1 × Queen Bed36 ㎡up to 4

1 King Bed and 1 Queen Bed388 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 30-inch TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower/tub combination, and rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Room, Multiple Beds

1 × Queen Bed / 1 × Twin bed20 ㎡up to 3

1 Queen Bed and 1 Twin Bed215 sq feet Internet - Free WiFi Entertainment - 30-inch TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower/tub combination, and rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Triple Room with Queen Bed and Single Bed

1 × Twin bed / 1 × Queen bed20 ㎡up to 3

This triple room is air-conditioned and features a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

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Deluxe King Room

1 × Extra-large double bed (Super-king size)16 ㎡up to 2

The double room is fitted with air conditioning, a mini-bar, a tea and coffee maker as well as a safe deposit box. The unit offers 1 bed.

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Standard Queen Room

1 × Queen bed14 ㎡up to 2

The double room is fitted with air conditioning, a mini-bar, a tea and coffee maker as well as a safe deposit box. The unit offers 1 bed.

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Standard Room, 2 Twin Beds

2 × Twin bed14 ㎡up to 2

2 Twin Beds151 sq feet Internet - Free WiFi Entertainment - 30-inch TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower/tub combination, and rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Twin Room

2 × Twin bed14 ㎡up to 2

The double room is equipped with air conditioning, a mini-bar, a tea and coffee maker as well as a safe deposit box. The unit offers 2 beds.

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Standard Single Room

1 × Twin bed10 ㎡up to 1

The air-conditioned single room features a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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Nearby & map

DiningSights

Carignano

regional · ★ Michelin

€€€€

Davide Scabin, one of Piedmont’s most famous chefs who was also awarded two Michelin stars at his Rivoli restaurant, is now demonstrating his culinary skills in one of Turin’s most prestigious hotels – the historic Grand Hotel Sitea, which celebrates its centenary in 2025. Here, the chef serves just one long tasting menu on which all preconceived ideas are overturned, starting with the order of courses. Based on the chef’s “up & down” concept, you start with the more intense flavours (such as sweetbreads and foie gras) and the dishes become lighter as the meal progresses, including more vegeta

625m

Vintage 1997

Italian, Classic Cuisine · ★ Michelin

€€€

A classic of the Turin dining scene for nearly thirty years, this venue continues to stand out for its rare consistency, unmoved by passing trends. The interiors, intentionally somewhat old-fashioned – though recently refreshed and perfectly in keeping with the Vintage name – frame the welcome of owner Umberto Chiodi Latini, a maître d’ of great personality and old-school charm. In the kitchen, the offerings have expanded over the years without ever compromising on ingredient quality: notable, for instance, is the attention devoted to vegetables, honored with an entire tasting menu. Alongside

886m

Del Cambio

italian · ★ Michelin

€€€€

This historic restaurant, a jewel of Piedmont and with few equals in Europe, dates back to the 18th century. The Risorgimento room retains its 19th-century charm, enhanced by meticulous restoration. The creaking of the original parquet accompanies footsteps in a place that is also part of Italy's history: Cavour once sat here, with a view of Palazzo Carignano, the first Parliament of the unified nation. Behind it, the Pistoletto room offers a simpler, more informal atmosphere. The cuisine celebrates tradition with classic Piedmontese dishes – from vitello tonnato to agnolotti del Plin – but it

1.1km

Scannabue Caffè Restaurant

italian · Bib

€

This local restaurant is decorated in vintage style with books, furnishings and decor all evoking the early 20C. The cuisine is regional in flavour and includes some surprising technical touches – the “vasocottura” rabbit tuna (cooked in a jar) is superb, while the beef cheek with mashed potato is served with an intensely flavoured gravy. Top-quality, authentic cuisine.

269m

Piano35

Italian Contemporary, Piedmontese · ★ Michelin

€€€€

On the ground floor of what has become one of the icons of Turin's urban landscape - the Intesa San Paolo skyscraper designed by Renzo Piano - you will find the dedicated entrance to the restaurant. Here you will be accompanied to the lift with which, at great speed, you will ascend to a height of 150 metres: before sitting down in the restaurant proper, do not miss a “diversion” to the panoramic terrace from which you will enjoy a splendid view of the city centre. Then, in the large and bright dining room surrounded by the greenhouse, the gastronomic choice will be presented to you in the for

1.6km

Contesto Alimentare

regional · Bib

€€

Situated on the central Via Accademia Albertina, this small, simple and unfussy restaurant with small tables set close together serves top-quality Piedmontese cuisine. Alongside its delicious regional specialities, the menu also features dishes from elsewhere in Italy, including Sicily. The tajarin pasta made from 40 egg yolks and served with a veal ragu is superb, as are the rabbit and pork belly dishes. There’s a focus on meat options, followed by some delicious desserts, which include specialities from Piedmont such as panna cotta and typical bacio di dama biscuits.

591m

Cannavacciuolo Bistrot

Creative, Mediterranean Cuisine · ★ Michelin

€€€€

Antonino Cannavacciuolo – the three-Michelin-starred chef of Villa Crespi – has chosen to set up his Turin establishment in the heart of Borgo Po, one of the city’s most intimate and elegant residential neighbourhoods, just a stone’s throw from the Gran Madre. The dining areas form a series of contemporary, intimate and meticulously designed rooms, the last of which looks directly onto the kitchen for those who'd like to watch the culinary magic unfold. This is where Gabriele Bertolo creates modern cuisine inspired by regional traditions — starting off with those from Campania — reinterpreted

1.7km

Unforgettable

Innovative, Italian Contemporary · ★ Michelin

€€€€

Stefano Mancinelli and Sabrina Stravato are the two chefs who have taken over the reins in the kitchen at this original restaurant just a stone’s throw from the Santuario della Consolata. Although the format here remains the same (a blind tasting menu), the chefs are also making their mark on the creative cuisine, which combines typical dessert techniques and recipes with savoury elements (and vice versa) throughout the meal, as seen in the savoury potato crème caramel with onion. As previously, guests are greeted by the chefs in a small lounge and then served at a counter where they sit side

1.8km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Best Western Crystal Palace Hotel

Guest scores & sentiment

Room types · 9

Family King Room

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Standard Room, Multiple Beds

Standard Triple Room with Queen Bed and Single Bed

Deluxe King Room

Standard Queen Room

Standard Room, 2 Twin Beds

Standard Twin Room

Standard Single Room

Facilities · 39

Nearby & map