Name: Nirwana Resort Hotel
Address: Jl. Panglima Pantar, Riau, Bintan Island, Lagoi, ID

Official

The Nirwana Resort hotel is a great establishment situated on Bintan, a beautiful island located at around 55-minute ferry journey from Tanah Merah Ferry Terminal in Singapore. This historic and convenient situation is a former crossroads of one of the world's oldest and busiest maritime trading routes. This family resort features fantastically decorated rooms and suites with excellent amenities and superb facilities which provided a charming and unique Indonesian atmosphere.

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Guest scores & sentiment

From 625 guest reviews · multi-source · as of 2026-07-04

Guests praise the friendly staff, spacious rooms, and natural beauty. Common complaints include dated facilities, high prices for dining and activities, slow service in some restaurants, and plastic pollution on the beach.

Dimension scores · cross-source

Surroundings8.8

Location8.4

Service8.3

Facilities8.1

Cleanliness8.0

Rooms7.8

Value7.5

＋ PraisedFriendly and helpful staff · Beautiful beach and sand · Rich kids' club activities · Nice pools and nature

－ ComplaintsOverpriced food and drinks · Aging facilities · Poor WiFi signal · Kids' club closes early

KEYSuitable for families seeking tranquility. Accept dated facilities and budget higher for dining and activities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located near Singapore, accessible via a short ferry ride with free shuttle service to the terminal.

diningAre there diverse dining options? How is the price?＋

Features 7 dining options with diverse cuisines and abundant breakfast, though prices are considered high by guests.

familyIs it suitable for families? What kids' facilities are available?＋

Highly recommended for families with outdoor play equipment, kid meals, and an infinity pool, praised for its spacious grounds.

coupleWhat is the experience for couples? Is it quiet?＋

Couples love the beach pool environment and friendly staff, but some note loud AC noise and non-opening windows.

roomHow are the rooms? Are there insect issues?＋

Rooms are spacious and clean but feature dated facilities; some guests reported insect issues.

serviceIs the staff service attitude good?＋

Yes, friendly and attentive staff are a major highlight, scoring 8.3 in service dimensions.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Extra-large double bed (Super-king size)74 ㎡up to 3

Each Suite offers a sweeping Sea or Pool view, a King sized bed with plush duvets and a separate living room and dining area. The contemporary and spacious bathroom is fully equipped with upgraded amenities and separate shower and bathtub.

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Nirwana Deluxe Double or Twin Room

1 × Queen bed / 2 × Twin bed33 ㎡up to 3

Offering a garden view, this room features minimalist wooden furnishings designed for relaxation. Modern bathrooms fully equipped with amenities and includes a rainfall shower.

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Nirwana Double or Twin Room

1 × Queen bed / 2 × Twin bed33 ㎡up to 3

Offering a garden view, this room takes inspiration from the resort’s theme of natural elements and warm colors fitted with wooden furnishings and soothing shades of colors. The modern and fully equipped private bathroom comes with a bathtub.

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Nirwana Premier Double or Twin Room

1 × Queen bed / 2 × Twin bed33 ㎡up to 3

Overlooking the pool or sea, this room features a minimalist design combining the elements of the tropical region with the use of natural materials. The contemporary bathroom is fully equipped with amenities and includes a rainfall shower.

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Facilities · 97

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseNightclubFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesParkingTable tennisCurrency exchangeKaraokeConcierge serviceKid mealsKids' outdoor play equipmentEvening entertainmentInfinity poolOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside property24-hour securityDelivered food - securely coveredInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)Fishing nearbyNightclubExercise/lap poolNo accessible shuttleConcerts/live showsClubhouseOffsite parking discounted rates availablePaddle boating nearbyBulk dispenser for toiletriesPlayground on sitePool sun loungersPrivate beach nearbyReception hallBilliards or pool tableScuba diving on siteBicycle-friendly propertyShopping on siteBeach umbrellasBeach toysSnack bar/deliSnorkeling on siteATM/bankingSupervised childcare/activitiesSwimming nearbyTelevision in common areasVegetarian menu options availableAccessible shuttleWater sports equipmentWine release eventsFree wired internetFront desk (limited hours)Golfing on siteGuest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible