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Sousse Palace Hotel & Spa

★★★★★·8.7/ 10Recommended
·Hotels
2016 renovated· 230 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 104 facilities +
Review
Official

Sousse Palace Hotel & SPA offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Experience the wonders of Sousse with ease by utilizing the services provided at car hire. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Begin your holiday on a high note. At Sousse Palace Hotel & SPA, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Sousse Palace Hotel & SPA provides a superb assortment of leisure amenities for guests to enjoy. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 542 guest reviews · multi-source · as of 2026-07-05

Guests praised the warm staff, prime location, and private beach. However, significant complaints highlighted aging facilities, maintenance issues like broken AC/TV, and inconsistent service quality, creating a gap between the 5-star rating and actual experience.

Dimension scores · cross-source

Location9.2
Cleanliness9.2
Value9.0
Service9.0
Surroundings8.2
Rooms8.0
Facilities8.0
PraisedFriendly and professional staff · Excellent location near Medina/beach · Clean rooms and facilities · Varied and abundant food options
ComplaintsAging facilities and decor · Inconsistent food and drink quality · Long check-in waits · Limited WiFi coverage

KEYSuitable for those valuing location and staff attitude. Verify room functionality upon arrival and expect some facility aging.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions?
Centrally located near the Medina and Port El Kantaoui, it scores 9.2/10 for location. Guests praise its convenience and access to a private beach.
pros_consWhat are the main pros and cons of this hotel?
Pros: Friendly staff, excellent location, high cleanliness, and private beach. Cons: Aging facilities, equipment malfunctions (AC/TV), and inconsistent service quality.
diningHow is the dining service and breakfast?
Features 2 restaurants, bars, and room service. However, food quality varies, with some guests noting average breakfast taste and hygiene details.
facilityWhat leisure and spa facilities does the hotel offer?
Offers indoor/outdoor heated pools, hot tub, sauna, steam room, and Hammam. A fitness center (surcharge) and nearby spa are also available.
familyIs this hotel suitable for families with children?
Yes, it welcomes children with family rooms, kid meals, and entertainment. The private beach and friendly staff make it popular among families.
roomWhat is the condition of the rooms and are they soundproof?
Rooms have AC, TV, and balconies, with some soundproofing. However, aging hardware like AC/TV issues and weak Wi-Fi in some areas have been reported.
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