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The Wellem Residences

★★★★★·8.9/ 10Recommended
·Hotels
Fitness facilities (surcharge)Lift / ElevatorSafety deposit boxIroning serviceParkingConcierge serviceAll 36 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the central location, spacious modern apartments, and security. Common complaints include slow service response, infrequent cleaning, missing kitchenware, odors, and maintenance issues.

Dimension scores · cross-source

Location9.6
Cleanliness9.2
Rooms9.1
Service8.8
Facilities8.6
Surroundings8.6
Wi-Fi8.3
Value8.0
PraisedExcellent location near old town and transit · Spacious and comfortable apartments · Generally clean and well-maintained · In-room laundry and ample storage
ComplaintsInsufficient kitchenware and basics · Cleaning not automatic or daily · Inconsistent temperature control or heating · Occasional service response and communication gaps

KEYSuitable for travelers valuing location and space who can self-manage. Verify cleaning/service details beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in the city center near Kunsthalle Düsseldorf and the Rhine riverfront, it offers easy access to major attractions and dining.
roomAre rooms well-equipped? Is there a kitchen?
Apartments feature full kitchens and washing machines, though some guests report missing utensils or maintenance issues.
familyIs this hotel suitable for families?
Yes, spacious apartments, kid meals, and baby gates make it ideal for families, though temperature control can vary.
businessIs it convenient for business travel? Are there office facilities?
Free wired internet and Wi-Fi are available. Concierge and invoice services exist, but limited front desk hours may affect responsiveness.
coupleHow is the experience for couples? Is it quiet?
Central and generally quiet, but some units have AC noise, lack blackout curtains, or have odor issues.
serviceHow frequent is housekeeping? Is service responsive?
Housekeeping frequency is low, and service response is often cited as slow, despite an overall service score of 8.8.
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