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The Ritz-Carlton, Nanjing

★★★★★·9.3/ 10Excellent
TThe Ritz-Carlton·Marriott Bonvoy·Hotels
2017 opened · 2019 renovated· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 64 facilities +
Review
Official

The Ritz-Carlton, Nanjing offers top-notch services and amenities, ensuring guests experience utmost comfort. Experience the wonders of Nanjing with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at The Ritz-Carlton, Nanjing due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at The Ritz-Carlton, Nanjing is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. The Ritz-Carlton, Nanjing offers a hair dryer and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Ritz-Carlton, Nanjing · 住客入住报告(2025年10月)

  • 4pm
  • 周末孙燕姿演唱会满房,最终给了59楼的湖景行政房(提前电话说了要买一天行政待遇)。
  • 正儿八经的丽思硬软装(说你呢苏州丽思)。唯一奇怪的是吹风不是戴森(一个价格500左右的)。
  • 酒廊晚餐确实很挺,其他时段挺一般的,主要价格不便宜。晚餐带了一位外面的朋友,但并没有额外收费。
2025-10-29

Bocchan · 2025-10-29 · Source ↗

The Ritz-Carlton, Nanjing · 万豪会员入住报告(2024年10月)

  • 100刀消费额度,实际上是50刀用车,50刀吃饭。我记得之前谭友去是100刀吃饭。感觉用车很鸡肋,试了一下,50刀用车到两公里的地方,自己还要补二三十刀。吃饭就还行,我踩着50刀点的菜,但是最后会员折扣算下来其实只花了三百一十多。总结来说就是被反薅(
  • 给了一个角房,比正常的大一些吧
  • 免费早餐就不用说了
2024-10-25

USCardAK · 2024-10-25 · Source ↗

The Ritz-Carlton, Nanjing · 万豪金卡入住报告(2024年2月)

  • 在德基广场里,下一楼走外卖柜旁边的门就是商场
2024-03-11

Nope · 2024-03-11 · Source ↗

See all 6 reports →
04

Guest scores & sentiment

From 204 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime Xinjiekou location, stunning high-rise views, and exceptional personalized service, especially for birthdays. Criticisms focus on maintenance delays, crowded lounges, occasional privacy lapses by staff, and safety concerns in the pool area.

Dimension scores · cross-source

Location9.8
Surroundings9.6
Cleanliness9.5
Value9.4
Facilities9.4
Service9.3
PraisedStunning high-floor views · Excellent executive lounge food · Anniversary decor and personalized service · Enthusiastic and professional staff
ComplaintsRigid membership upgrade policy · Occasional front desk inefficiency · Rare billing errors · Crowded lounge

KEYIdeal for those seeking central location, high-rise views, and personalized service. Avoid peak holidays for better lounge experience and verify room facilities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby conveniences?
Located in the prime Xinjiekou district, connected to Deji Plaza, near attractions like Nanjing University.
serviceWhat is the service level like? Any highlights?
Service score is 9.3, known for personalized butler service and attention to detail like birthday arrangements.
roomHow are the room views and comfort?
Spacious rooms with comfortable bedding and spectacular high-rise lake/city views. Environment score is 9.6.
diningHow is the Club Lounge dining experience?
High-quality dining praised by couples and families, but can be crowded during peak times.
facilityWhat fitness and leisure facilities are available?
Features a heated indoor pool, fitness center (surcharge), spa, and free bikes for city exploration.
policyWhat are the check-in and check-out times?
Check-in after 15:00, check-out before 12:00. Express services and cashless payment available.
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