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Plenotel

★★★
·Hotels
📍Rua Pedro Epichin, 19, Centro, Colatina, ES, 29700-550 · Colatina ↗
Free breakfastLuggage storageSaunaFree WiFiStreet parkingSteam roomAll 16 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime location, cleanliness, and generally friendly staff, though breakfast quality varies. Major complaints include outdated facilities (noisy AC, poor beds), rude staff members, limited parking, and poor value for money, with some reports of pests and hygiene issues.

Dimension scores · cross-source

Service9.1
Location9.1
Rooms8.2
Cleanliness8.2
Facilities8.0
Wi-Fi7.5
Value7.1
＋ PraisedExcellent central location near the waterfront and promenade · Generally friendly and professional staff · Acceptable breakfast variety and taste overall · Quiet surroundings ideal for walking
－ ComplaintsHigh nightly rates do not match the offered comfort and amenities · Limited breakfast options with some stale or dry items · Aging building and room furnishings show signs of wear · Small bathrooms with poor ventilation or plumbing issues

KEYSuitable for those prioritizing location over luxury. Be cautious of high prices, old facilities, and inconsistent service quality.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Located in the city center with a prime, quiet setting. Guests praise its convenience for visiting Mosteiro Zen Morro da Virgem and the Historical Museum of Aimores.
diningIs breakfast included? How is the quality?＋
Free buffet breakfast is included. Reviews are mixed; while some find it tasty, others complain about limited variety and inconsistent quality.
serviceWhat is the staff service like?＋
Service scores 9.1/10. Most guests find staff friendly, but there are complaints about rude behavior from some employees, especially at night.
roomHow are the room facilities? Is it good for sleeping?＋
Rooms are spacious and clean with AC and minibars. However, facilities are outdated; noisy AC and uncomfortable beds are common complaints affecting sleep.
facilityWhat leisure facilities are available?＋
Features include an outdoor pool, sauna, steam room, and bar/lounge. Facilities score 8.0, offering sun loungers and umbrellas for relaxation.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out at 12:00. Note that the front desk has limited hours, so confirm arrival arrangements in advance.
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