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Protur Turó Pins Hotel

★★★★·9.1/ 10Excellent
·Hotels
📍C/. Ses Sevines esq. Cala Lliteras, Capdepera, Mallorca, 7590 · Capdepera ↗
📞+34971565701·Official site ↗
Area shuttle (surcharge)Health clubFull-service spa24-hour front deskGardenLuggage storageAll 23 facilities +
Review
Official

The newly renovated 4-star Protur Turó Pins Hotel is just a ten-minute stroll from the unique Cala Agulla beach. Located in Cala Ratjada, Majorca, this hotel offers a variety of options to help guests relax and unwind. The decor has been carefully chosen with attention to detail, ensuring a perfect stay. Spacious junior suites provide everything needed for a restful experience. The hotel's hillside location offers tranquility around its outdoor pool set within well-tended gardens, creating an atmosphere of complete relaxation. For true relaxation, the Biomar Spa Turó transmits peace and tranquility. The hydro-massage pool with a jacuzzi and water features will soothe your muscles. Expert therapists offer treatments and massages, enhancing your well-being.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, excellent food, and spacious rooms. Complaints focus on aging facilities, poor soundproofing, weak AC, and noise from children.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.2
Surroundings9.2
Value9.0
Service9.0
Location8.0
＋ PraisedFriendly and professional staff · High-quality and varied food · Spacious and modern rooms · Good family facilities
－ ComplaintsSome facilities need maintenance · Inconsistent kids' club quality · Noise from evening entertainment · Poor soundproofing

KEYIdeal for families valuing service and dining. Avoid top floors or near equipment; sensitive to noise should be cautious.

FAQ · grounded in hotel data & reviews

serviceHow is the service level?＋
With a 9.0 overall score from 205 reviews and a 99% recommendation rate, guests consistently praise the friendly and professional staff.
diningWhat is the quality of the dining?＋
Dining is highly rated for its high quality and variety, featuring a restaurant, snack bar, and beach/swim-up bars for a relaxing experience.
roomAre the rooms spacious and comfortable?＋
Rooms are praised for being spacious and clean (cleanliness score 9.2). However, some couples noted beds may be firm and AC cooling can be weak.
facilityWhat leisure and fitness facilities are available?＋
Facilities score 9.2, offering a full-service spa, health club, indoor/outdoor pools, Turkish bath, and steam room. Golf and horse riding are nearby.
familyIs this hotel suitable for families with children?＋
Despite having a playground and many family reviews, the hotel policy states 'children_allowed: false'. Please verify before booking to avoid issues.
coupleDo couples get good privacy and quietness?＋
While generally peaceful, poor soundproofing is a major complaint. Noise from children at the pool and evening entertainment may disturb rest.
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