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Hilton Grand Vacations Club Zihuatanejo

★★★★·9.3/ 10Excellent
·Resorts
Check-in 15:00 / out 11:00
Parasailing nearbyFitness facilities24-hour front deskKayaking nearbyFitness facilitiesMultilingual staffAll 22 facilities +
Review
Official

Short walk to beaches and diningFind us steps from La Ropa and La Madera Beaches in the Playa La Ropa fishing village, surrounded by restaurants and bars. The Costa Grande Archeological Museum is less than 2 miles away. Palma Real Ixtapa Golf Course and ZIH Airport are each a 20-minute drive. Enjoy our onsite restaurants and bars, fitness center, and outdoor infinity pool. Those who stay at this establishment can make good use of the wireless internet connection available at the public areas of the property. Embarc Zihuatanejo offers 24-hour reception for guests' convenience.

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Guest scores & sentiment

From 291 guest reviews · multi-source · as of 2026-07-10

Guests praise the friendly staff, spacious unique rooms, and beautiful beach. Complaints focus on steep stairs, occasional cleanliness/maintenance issues, construction noise, and mosquitoes.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.2
Surroundings9.2
Value9.0
Service9.0
Location9.0
PraisedSpacious and comfortable rooms · Friendly and helpful staff · Excellent beach and pool environment · Unique architecture and views
ComplaintsMany stairs, difficult access · Limited and expensive dining · Dark and musty rooms · Slow service at pool/beach

KEYSuitable for fit travelers liking nature/spacious rooms. Not ideal for mobility issues; bring repellent and check for construction noise.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located near Zihuatanejo Bay and La Madera Beach with beautiful views. However, it is built on a hill with construction noise and mosquitoes. (Dimension score 9.0, 99% recommend rate)
pros_consWhat are the main guest reviews?
Pros: Friendly staff, spacious unique rooms, beautiful beach. Cons: Steep stairs, some dated/cleanliness issues, construction noise, and mosquitoes. (Based on 291 reviews, avg score 9.2)
familyIs this hotel suitable for families?
Although many family travelers stayed here, the hotel explicitly states 'Children not allowed'. The numerous stairs and lack of elevators make it unsuitable for families with kids.
coupleHow is the experience for couples?
Couples appreciate the value, relaxing atmosphere, and service. However, be aware of steep stairs affecting mobility and potential noise/maintenance issues in some rooms.
roomWhat are the room facilities like?
Rooms are spacious and unique with private balconies, kitchens, TVs, safes, and microwaves. However, some guests report dimness, dampness, or outdated/cleanliness issues, so inspect upon arrival.
diningWhat dining options are available?
The hotel features Zi Restaurant and Bar. Rooms have kitchens and microwaves for self-catering. However, guests note limited dining options nearby and high prices at the hotel restaurant.
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