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Berry Springs Lodge

★★★★·9.4/ 10Excellent
·Bed and breakfasts
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningBBQ facilitiesFax/photocopyingAll 50 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the serene mountain views, attentive staff, and complimentary snacks/breakfast. Rooms are clean and cozy. Main complaints include delayed maintenance for issues like hot tubs and odors, lack of an elevator for upper floors, and a narrow, unlit driveway.

Dimension scores · cross-source

Wi-Fi10.0
Cleanliness10.0
Service9.9
Rooms9.8
Location9.8
Surroundings9.8
Value9.7
Facilities9.7
PraisedSerene and beautiful environment · Friendly and attentive service · Clean and comfortable rooms · Delicious homemade breakfast
ComplaintsNarrow and dangerous access road · Limited AC control/noisy fan · Limited breakfast variety · Refusal of children/refund issues

KEYIdeal for adults seeking quiet mountain views. Choose ground floor for mobility issues; arrive before dark due to narrow roads; verify hot tub functionality upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the location and accessibility?
Located 15 mins from Smokey Mountain National Park with scenic views. Note that the driveway is narrow and unlit at night.
diningWhat are the dining options?
Features delicious 3-course breakfasts and complimentary snacks. Some rooms have shared kitchens, but options are limited compared to luxury resorts.
coupleIs it suitable for couples?
Highly rated by 187 couples for its romantic, secluded atmosphere and mountain views. Select rooms offer private hot tubs and fireplaces.
familyAre children allowed?
No. The hotel is strictly Adult Only, and child check-ins are refused.
roomWhat are the room facilities? Is there an elevator?
Rooms are clean with balconies. However, there is no elevator, and some rooms can get hot with limited climate control.
serviceHow is the service quality?
Service scores 9.9/10 with praise for attentiveness. However, maintenance response for issues like hot tubs can be slow.
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